In Room Dining Waiter - Harrogate

IN ROOM DINING WAITER - Harrogate,

• Set trolleys and trays according to orders and standards


• Make sure all linen, cutlery, glasses and dishes are clean and well-presented prior to delivering to the guest


• Answering the telephone to take food & beverage orders, maximising revenue where possible and you will ensure the correct accompaniments are presented


• Ensure adherence to quality expectations and standards


• Anticipate our guest's needs and provide exceptional service to enhance their stay


• Be responsible of Setting trolleys and trays according to orders and standards


• Monitor inventory levels and assist with ordering and stock control


• Handle guest orders, inquiries, and special requests with professionalism and courtesy
  
  The ability to multi-task and think on your feet


• Strong communication skills with both team members and guests


• Previous experience within the hospitality industry, preferably in a room service or F&B setting


• Excellent communication and interpersonal skills


• Strong attention to detail and ability to multitask in a fast-paced environment


• Flexibility to work various shifts, including evenings, weekends, and holidays
  
  23,920 per annum plus monthly service charge, typically 2,400 annually


Various Hours Available

Service charge typically over £200 per month (£2,400 per year)
All applicants must be able to provide evidence of their Right to Work in the UK

Nestled within the rolling North Yorkshire countryside, Grantley Hall is a historic property dating back to the 17th century that offers a seamless fusion of stately grandeur and contemporary luxury. A member of Relais & Chateaux and PoB Hotels, the five-star hotel boasts an impressive array of 47 opulent bedrooms and suites. Complemented by a selection of five indulgent restaurants and three exquisite bars, combined with an award-winning spa and cutting-edge gym, Grantley Hall stands out as a uniquely distinctive luxury hotel experience., Grantley Hall offers a wide range of benefits and opportunities for all employees:

• A monthly service charge - typically £2,400 annually


• 31 days holiday increasing to 33 days with length of service


• Access to earnings before payday (Access Early Pay / Wagestream)


• Free parking


• Complimentary meals when on duty


• Discounted modern and spacious live-in accommodation


• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…


• Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs


• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products


• Grantley Gateway - Discounts and cash back on shopping and trips out


• Discounted hotel stays - Relais & Chateaux from £150 BB, Pride of Britain £150 DBB


• Complimentary bespoke uniform and annual shoe allowance


• Free sight tests for those eligible


• Onsite Team Gym with professional induction


• Refer a Friend Scheme where you can earn up to £1000


• 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'


• Grantley Academy to support your development


• Annual paid volunteering days