In Room Dining Waiter - Harrogate

Set trolleys and trays according to orders and standards Make sure all linen, cutlery, glasses and dishes are clean and well-presented prior to delivering to the guest Answering the telephone to take food & beverage orders, maximising revenue where possible and you will ensure the correct accompaniments are presented Ensure adherence to quality expectations and standards Anticipate our guest's needs and provide exceptional service to enhance their stay Be responsible of Setting trolleys and trays according to orders and standards Monitor inventory levels and assist with ordering and stock control Handle guest orders, inquiries, and special requests with professionalism and courtesy

The ability to multi-task and think on your feet Strong communication skills with both team members and guests Previous experience within the hospitality industry, preferably in a room service or F&B setting Excellent communication and interpersonal skills Strong attention to detail and ability to multitask in a fast-paced environment Flexibility to work various shifts, including evenings, weekends, and holidays

23,920 per annum plus monthly service charge, typically 2,400 annually Various Hours Available Service charge typically over £200 per month (£2,400 per year) All applicants must be able to provide evidence of their Right to Work in the UK Nestled within the rolling North Yorkshire countryside, Grantley Hall is a historic property dating back to the 17th century that offers a seamless fusion of stately grandeur and contemporary luxury. A member of Relais & Chateaux and PoB Hotels, the five-star hotel boasts an impressive array of 47 opulent bedrooms and suites. Complemented by a selection of five indulgent restaurants and three exquisite bars, combined with an award-winning spa and cutting-edge gym, Grantley Hall stands out as a uniquely distinctive luxury hotel experience., Grantley Hall offers a wide range of benefits and opportunities for all employees:

• A monthly service charge - typically £2,400 annually
• 31 days holiday increasing to 33 days with length of service
• Access to earnings before payday (Wagestream)
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live-in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
• Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
• Grantley Gateway - Discounts and cash back on shopping and trips out
• Discounted hotel stays with Relais & Chateaux and Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to £1000
• 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'
• Grantley Academy to support your development
• Annual paid volunteering days