Inbound Customer Service Representative
Hotel Koko
Inbound Customer Service Representative
£19200
Hotel Koko, Liverpool
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 30 Jun | Get your application in today.
Closing date: Closing date not specified
job Ref: e01c8c31c0484f6296af99ca339c5d42
Full Job Description
- Respond promptly and professionally to inbound inquiries, demonstrating an in-depth understanding of our products/services and their value propositions.
- Engage with potential customers through various social media channels, including Instagram, Facebook, Twitter, Tiktok and emails.
- Identify customer needs and effectively position the perfect stay for the customer.
- Nurture relationships with prospects, providing ongoing support and information to guide them through the buying process and overcome any objections.
- Collaborate closely with the sales team and other departments to share market insights, customer feedback, and suggestions for product enhancements.
- Achieve and exceed individual sales targets, consistently delivering outstanding results that contribute to the company's growth.
Are you a dynamic and results-driven sales professional looking for an exciting opportunity to showcase your skills? Do you thrive in a fast-paced environment and enjoy engaging with customers to drive sales? Look no further! We are seeking a passionate Inbound Sales Representative to join our team and be at the forefront of our customer interactions., Proven track record in sales, preferably in an inbound sales or customer service role. - Excellent communication skills with a persuasive and engaging demeanor.
- Ability to actively listen, identify customer pain points, and articulate the benefits of our products/services effectively.
- Strong customer-centric focus with a passion for delivering exceptional experiences.
- Adaptability and resilience to thrive in a fast-paced, target-driven environment.
- Tech-savvy with the ability to quickly learn and navigate various software.
- Self-motivated and driven to exceed targets and achieve sales success.
Competitive base salary with attractive commission structure and bonuses. - Ongoing sales training and professional development opportunities.
- Collaborative and supportive team environment fostering growth and career advancement.
- Exciting company culture with regular team-building activities and incentives.
- Company events
- Employee discount
- Financial planning services
- Flexitime
- Free fitness classes
- Gym membership
- Health & wellbeing programme
- English not required
- Monday to Friday
- Weekend availability
- Commission pay
- Performance bonus
We are looking for someone to join our team who is innovative, independent and has excellent customer service skills to showcase our unique log cabin and weekend breaks!
Job Type: Full-time
Pay: From £1,600.00 per month, Benefits:
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Work Location: In person