Income Officer

Castles & Coasts Housing Association (CCHA) is currently looking to recruit a full time (36.25 hours per week) Income Officer, based in Carlisle, Newcastle or Workington with a salary of £30,680 - £33,769 per annum.

If you are looking for an exciting new role, this is a great opportunity to join the Income Team at CCHA.

As an Income Officer you would sit within an experienced and knowledgeable team which is responsible for ensuring that income to the organisation to the association is maximised, through effective rent collection. Our Income Officer post is a varied role, working with many different teams across the association, to provide an excellent service to customers by keeping them informed of their rent payment responsibilities and by taking appropriate measures, in line with our Arrears Policy, when required payments are not made.

We are looking for someone with a can-do attitude who can utilise their methodical approach, excellent communication skills and experience of front-line arrears recovery work to provide an excellent service., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

CCHA owns and manages more than 7,000 homes across the North of England in Cumbria, Northumberland, Tyne and Wear and North Lancashire. As an Association, we focus on the needs of the local communities we serve, tackling the housing crisis, improving services within our communities, and use our strength and efficiency to meet housing service needs. We are committed to providing excellent services to our customers.