Independent Living Coordinator

We are looking for an Independent Living Coordinator to join our Independent Living Team who work with over 1400 residents across Broxtowe living in our self-contained Independent Living properties. You will be working with residents, their families and external support agencies to provide housing related services. This will include developing an individual plan to help them live independently at home and to promote their health and wellbeing. You will work alongside with our Activities Coordinators to arrange group activities and events to help improve residents' social interactions. You will also work closely with colleagues across the Housing Department to support tenants, manage anti-social behaviour and to prevent tenancy failure.

Full training will be given to candidates with transferable skills who have the ability and willingness to learn. We're looking for an individual who has experience of:

• Working in a housing environment, particularly providing housing related services.
• Working with older and more vulnerable people and an understanding of the issues they face.
• Proven housing management skills with an understanding of allocations, lettings and the void process.
• Working with external agencies and have the skills to maintain effective relationships with internal and external partners.
• Managing a diverse workload with conflicting priorities.
• Keeping accurate records and the ability to record and report information accurately both verbally and in writing.
The ideal candidate will have:
• Excellent interpersonal skills.
• A great track record for providing excellent customer service in a housing environment.
• The ability to work with minimal supervision and keep to tight deadlines.
• Someone who represents our GREAT values and behaviours., Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

What you need to know:
• This is a permanent role and will be based from one of our Independent Living schemes in the Borough, although travel throughout Broxtowe Borough is essential, and mileage will be paid.
• There will be a requirement to work outside of office hours on occasions.
• Training to help you in the role will be provided, As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme. You can read more about these at www.broxtowe.gov.uk/jobs