Individual Commissioning Administrator

An exciting opportunity has arisen for 1.8 WTE individuals to join the Individual Commissioning Team as an Administrator to provide comprehensive administrative support to our team. We are looking for a motivated and dedicated individual who is driven by a passion for delivering high quality services for our patients. You will be the first point of contact for the Individual Commissioning Team and should have an understanding of confidentiality / data protection issues. You will need to be a self-motivated individual who is able to work using your own initiative as well as part of a fast-paced team. You will need to be able to prioritise work and understand the importance of tasks being completed within a timely manner. The role will vary day to day., The main duties of this role would include:

• First point of contact for the team via email and telephone
• Processing referrals
• Data input into patient management system
• Sending letters and dealing with incoming post
• Minute taking
• Bookings appointments and meetings
• Providing administrative support to the Individual Commissioning Team
  
  The Individual Commissioning Team is responsible for assessment, commissioning and case management for individuals with complex health needs, including NHS Continuing Healthcare, NHS Funded Nursing Care, Mental Health Act and subsequent aftercare, hospital discharge and end of life care. All roles within the team offer opportunity to make a positive difference to the lives and experiences of those who access our services.
We are a fast paced team who work hard to deliver a high quality service to our patients. Our team is made up of Administrators, Nurses and Managers who work together in a collaborative and supportive way. The Team work in a hybrid way with some Office and Home working but we do come together for Team Meetings and Away days. We work closely with other organisations within our area such as Local Authorities and NHS Trust's, as well as other teams within the ICB.We offer on the job training and support including a full induction to the role.