Information Developer II

Rocket Ltd, Newbury, West Berkshire

Information Developer II

Salary not available. View on company website.

Rocket Ltd, Newbury, West Berkshire

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 17 Oct | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: aba1c40c62d641d89a05bf4bedf171da

Full Job Description

  • Develops product content for one or more software products
  • Writes content that is focused on user goals and is accurate, complete, clear, concise, and grammatically correct
  • Takes occasional guidance from the manager or team lead to write new content or update existing content
  • Independently uses and resolves basic problems that occur while working with authoring tools (oXygen XML Editor, DITA), source control tools, and other job-related technology
  • Identifies and recommends improvements to style guides and processes
  • With support from a Project Lead or Senior Information Developer, delivers UI text, context-sensitive help, videos, guided tours, along with conventional help
  • Exhibits an understanding of the products, industry, and business domain
  • Works closely with an editor on content deliverables; uses assigned checklists to perform self-edits
  • Tests all content in an installed, pre-release version of the products.

    Bachelor's degree in Technical Communication, Journalism, English, or a technical discipline
  • 2+ years of experience in working as an Information Developer
  • Fluency in plain English, minimalism, and structured authoring
  • Ability to quickly learn new tools and technologies
  • Passion for enhancing the product experience
  • Self-motivated, detail-oriented team-player with excellent time-management and organizational skills
  • Proven ability to meet strict deadlines, prioritize work, and manage multiple assignments
  • Ability to think critically about the user journey and develop appropriate content
  • Preferred Qualifications:
  • Experience with DITA and HTML
  • Knowledge of JSON, JavaScript, Markdown, or CSS
  • Knowledge of video creation and graphic creation
  • Knowledge of and ability to work in command line environments
  • Knowledge of platforms, such as UNIX including Linux, IBM i, and IBM z
  • Education: Bachelor's degree in Technical Communication, Journalism, English, or a technical discipline 2+ years of experience in working as an Information Developer

    Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Thirteen-hundred Rocketeers on five continents build and deliver mission-critical solutions for more than ten-thousand customers and partners., Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people-not just ones and zeroes. We're people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.