Information and Facilities Officer

+ Support the department in the efficient day to day running of Postgraduate Medical and Dental Education training facilities.
+ Work closely with managers, technical team colleagues and other department staff to ensure the continuity and delivery of a high quality PGMDE education and training service.
+ Provide front of house reception and administrative support to ensure delivery of excellent customer service.
+ Manage facilities bookings and room booking administration as required; to include daily
+ monitoring of generic inboxes and timely appropriate responses.
+ Prepare rooms, technical and simulation equipment and furniture for range of training activities, conferences, courses, and meetings booked into the Centres' multiple facilities.
+ Maintain facilities and equipment to meet customers' requirements for room and equipment layouts whilst ensuring security of department assets
+ Conduct inventory and audit of supplies and equipment; ordering as required to maintain stock levels.
+ Provide accurate information and documentation to all service users and visitors to the Education and Simulation Centres.
+ Work on other Trust sites as and when required, We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment.
Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted.
Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview.
Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates.
As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BAME (Black, Asian and Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
+ Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
+ St Mark's Hospital: an internationally renowned specialist centre for bowel disease
+ Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
+ Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put "Quality at our HEART". Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff., London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
+ Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
+ St Mark's Hospital: an internationally renowned specialist centre for bowel disease
+ Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
+ Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Northwick Park Postgraduate Medical and Dental Education Centres support postgraduate training courses for doctors, dentists, medical and other clinical trainees. Facilities include lecture theatres, seminar and meeting rooms, dental simulation lab (15 phantom heads), medical resuscitation for accredited national courses and specialty training for medical /dental /clinical staff.
This role supports delivery of a high quality service for Trust and external users of the Postgraduate Medical and Dental Education Centres' training facilities.
The post holder will ensure accurate recording of demand, capacity, and user requirements to inform efficient allocation of lecture, seminar and simulation facilities in accordance with the Trust's educational priorities.
The post holder is responsible for ensuring facilities meet users' needs and for providing well-organised support, including room set ups and turnarounds, AV and IT equipment, resource security, troubleshooting and guidance for users. The role also involves facilities administration, including invoicing and the ordering of supplies.