Information Governance Administrator

The post holder will be responsible for:
The effective administration, processing and timely disclosure of information requested under UK GDPR/Data Protection Act 2018, Access to Health Records Act 1990, Freedom of Information Act 2000 and other legislation/statutory requirements.
Supporting the Information Governance Lead and Information Governance Manager in the administration of information governance across the organisation.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.

Working for our organisation
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust., Ensuring the effective delivery of systems and processes for the management of requests for information made under under UK GDPR/Data Protection Act 2018, Access to Health Records Act 1990, Freedom of Information Act 2000.
Acknowledging and logging requests for information, including from individuals, 3rd Parties, the Police and the Courts, and collating and releasing the information to the requestor.
Minimising patient harm, and mitigating reputational, financial, or litigation risk to the Trust by demonstrating safe data handling processes.
Receiving and processing requests for information ensuring;
- the recording of applications
- ensure those making applications are supported and signposted to how to raised concerns should they wish
- eligibility criteria are met, escalating to line management as required
- statutory timeframes are met
- information is reviewed, approved and signed off by the accountable individual
- seek support from the legal team as required and requested by line management
- regularly report to the Information Governance Lead on the progress of Freedom of Information Requests, Subject Access Requests and other requests for information, and to immediately escalate any issues or concerns
- provide information to support the Information Governance Lead preparing reports on claims to relevant Committees, Trust Board, etc. as required.
Undertake other duties appropriate to the grade of the post as directed by line managers and provide appropriate cover in their absence.
Assisting the Freedom of Information Officer with FOI requests on:
- the recording of applications
- ensuring those making applications are supported and signposted to how to raise concerns should they wish
- meeting statutory timeframes
- reviewing information, and obtaining approval and sign off by the accountable individual
- ensuring cases requiring further review, input or rejection are escalated to line management

Division: Corporate
Care Group: Strategy, Governance and Performance
Band: 3
Salary: £24,071 - £25,674 per annum