Information Governance Officer

The Regulator of Social Housing is seeking an Information Governance Officer to join us in a new role supporting the work of the Data Protection, Information Access and Complaints team, within the wider legal team.
Our work is varied and valued, with opportunities to work across the organisation. The role is an essential part of the regulator’s approach to compliance with data protection and information access legislation and in learning from and responding to complaints. We are seeking an enthusiastic, approachable person keen to develop into a role that impacts at every level within the regulator.
Do you have knowledge and experience of responding to, or assisting with requests for information and relevant legislation ie Data Protection Act 2018 (DPA), Freedom of Information Act 2000 (FOIA) and Environmental Information Regulations 2004 (EIR)?, As the Information Governance Officer, you will assist with responses to information requests made to the regulator under the UK General Data Protection Regulation (UK GDPR) and the DPA 2018, FOIA and EIR, and to requests to re-use information. You will be joining a small, supportive team with opportunities to engage with staff at all levels.
You will log, acknowledge, consider and help to respond to such requests ensuring these are timely, accurate and compliant; will help provide updates on the team’s progress and signpost staff to relevant policies and processes helping to advise regulator staff on compliance with these policies and relevant legislation. You will also be responsible for ensuring the regulator’s publication scheme (a requirement under FOIA legislation) is up to date and in line with ICO requirements and in supporting staff by monitoring the completion of mandatory annual and induction data protection training., We carry out anonymous shortlisting as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.
We are a Disability Confident Employer and guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of this commitment.
We encourage applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits of a diverse organisation.

As our successful candidate, you will be self-motivated and approachable with excellent people and communication skills and will be keen to develop your existing skills and experience in information access, to include data protection and complaints work. Data protection is a dynamic and evolving area with opportunities to progress and develop new skills.
You should have experience of responding to or assisting with requests for information and be able to demonstrate your knowledge of, and commitment to this area of work. Complying with legislation means that requests for information must be responded to within strict deadlines, so you should be well organized, a team player, able to prioritise, problem solve, work to deadlines and manage a varied and sometimes heavy workload., Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Why work at RSH?
At RSH, we offer a range of excellent benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.
Our staff survey results consistently show that most staff think that the best thing about working at the RSH is the flexible and hybrid working and family friendly policies that support work life balance.
We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.
Location
We operate a hybrid model of working with a mix of office and home working.
This role can be based out of any of RSH’s core offices in Manchester, Leeds, Birmingham and Bristol. Our Manchester office will be relocating during 2024/25, however will remain within the city centre. We offer a range of flexible working arrangements and staff can benefit from working from home for part of their hours. Your role will involve some travel within England between our offices, with training to be held in the Birmingham office.
Benefits and Salary
At RSH, we offer a competitive salary and a range of excellent benefits; full information is available on our website.
The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.
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