Information and Performance Analyst

Local Care Direct is a non-profit Social Enterprise operating 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire., The Information and Performance Analyst is a key role within the Management Information Team frequently represent the team as a first point of contact for performance and business reporting requirements, working directly with the operational and corporate directorates to design, develop and provide regular and ad hoc highly complex, specialist analysis reports. This work will support operational & resource management, business planning and deliver external and internal reporting requirements validating the accuracy of outgoing information and communicating complex issues to the appropriate audiences for action.

The Information & Performance Analyst will apply specialised data analysis and interpretation skills through using current and developing systems, to provide data for and on behalf of Local Care Direct ensuring that the information provided is relevant, accurate and appropriate and produced on time in an easily understandable format.

They will play a key role in the future development of the organisations business and performance reporting procedures and systems, the post holder will be expected to present highly complex, specialist analysis to a variety of audiences including senior managers, whilst explaining all report findings and resolving any data issues.

We are looking for a passionate applicant with advanced knowledge of Microsoft excel (Macros, Pivot tables and power query) and the ability to transfer information into clear understandable reports and presentations.

We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together.

Our purpose is to care for people. Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk-in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients.