Information Systems Service Desk Agent

The UK Sports Institute have an exciting opportunity for 2 full time Service Desk Agents. We have one position available in the South (Bisham) and one available in the North (Sheffield). Please ensure you apply to the position that matches your desired location.

A snapshot of the role…

As part of the UKSI Information Systems (IS) team, the postholder will provide excellent support, advice and request fulfilment via telephone, email or other relevant medium. Direct onsite support will also be required.

Recording of accurate and concise information using the online Ticketing System including escalation of incidents to appropriate management and S2 resolvers where first-time fix is not possible.

Provide Azure Active Directory and MS Exchange administration support alongside troubleshooting issues within the Microsoft 365 suite

If you feel you can bring the expertise we require to help us shape our future, we very much look forward to hearing from you.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.