Infrastructure Engineer - Networks

We're recruiting for an Infrastructure Engineer - Networks here at Justice Digital, to be part of our warm and collaborative Digital Infrastructure and Security Operations (DISO) team, as part of the LAN space:

• LAN - ownership of our wired & Wi-Fi Local Area Network services both internally & externally provided.


This role aligns against Infrastructure Engineer from the Government Digital and Data Framework.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025,
• Help to build, configure, administer and support network LAN and WiFi technologies and solutions that enable the Ministry of Justice to deliver services across the UK.


• Troubleshoot network issues and participate in 3rd line support activities, including out of hours rota.


• Support initiatives that deliver workable end-to-end infrastructure solutions.


• Communicate with end users and stakeholders to provide timely and accurate information and status updates.


• Present recommendations for resolving ticket requests and exercise some independent judgment while developing understanding of the process, policies and risk controls.


• Collaborate and consult with peers, colleagues and managers to resolve issues.


• Troubleshoot network related problem areas and issues as needed, to resolve operational issues and restore/optimize services.


If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!, Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.,
• You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government


• You were studying abroad


• You were living overseas with parents


In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance
Supporting document 1
SEO Inf Eng Networks DISO - JD (3).docx - 12KB Opens in a new window
Converted File SEO Inf Eng Networks DISO - JD (3).docx.pdf - 51KB Opens in a new window

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage., MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
For further information and to apply for this position please see the following link: https://www.jobtrain.co.uk/justicedigital/Job/JobDetail?JobId=443.

Essential

• Experience in LAN and WiFi network infrastructure. This may include NACS, DNS and DHCP administration.


• Prior experience of 3rd line support in a large-scale network, with knowledge of incidents, events, and changes.


• Knowledge of strategic tools (e.g. ServiceNow, Mist, Meraki, ISE) and their relevance to network services.


• Ability to develop relationships with MoJ Business Units and technology Teams. Support for business demand and application of technology solutions to meet user need and Ongoing professional development.


Willingness to be assessed against the requirements for SC clearance.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy., In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

• Working Together


• Delivering at Pace


A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift based on the following criteria will be conducted before the sift -

• Prior experience of 3rd line support in a large-scale network, with knowledge of incidents, events, and changes., To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.


For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

The national salary range is £39,868 - £43,535. London salary range is £45,824 - £50,039 Your salary will be dependent on your base location
Total pay in the range of '£30,001 to £40,000, £40,001 to £50,000, £50,001 to £60,000' are subject to capability, skills and experience. Salary may consist of base pay and a Recruitment and Retention Allowance (RRA)
Number of jobs available
1
Detail of reserve list
12 Months
Region
National
City/Town
National
Building/Site
NATIONAL,
• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.


• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms


• Staff have 10% time to dedicate to develop & grow


• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)


• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings' birthday. 5 additional days of leave once you have reached 5 years of service.


• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!


• Wellbeing support including access to the Calm app.


• Bike loans up to £2500 and secure bike parking (subject to availability and location)


• Season ticket loans, childcare vouchers and eye-care vouchers.


• 5 days volunteering paid leave.


• Free membership to BCS, the Chartered Institute for IT.


• Some offices may have a subsidised onsite Gym.