Inpatient Booking Co-ordinator / Medical Secretary
ROYAL CORNWALL HOSPITALS TRUST, Foundry, Cornwall
Inpatient Booking Co-ordinator / Medical Secretary
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ROYAL CORNWALL HOSPITALS TRUST, Foundry, Cornwall
- Full time
- Permanent
- Onsite working
Posted today, 20 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 6965adad7ef94b25b4a2902cfba7fc38
Full Job Description
Arrange patient admissions using hospital systems, including pre-operative assessment appointments, sending out relevant paperwork as necessary in line with the Patient Access Policy. Ensure that all patients with an elective 'to come in' date have confirmed their appointments within an appropriate timeframe in order to fully utilise available capacity.
Communicate and escalate any shortfalls in capacity to the CAL and ensure additional capacity is fully utilised and appropriately communicated to patients.
Key areas of responsibility:
Weekly monitoring of patients with 'late', 'no' or unconfirmed TCI.
Liaising with consultants and secretaries as to dates of treatment for patients
Same day cancellations - ensuring patients are re-booked within 28 days of cancellations or within RTT breach date (whichever is sooner).
Ensuring Pathway ID's are attached to all inpatient episodes.
Ensuring comments are updated weekly on the RADAR system.
We are looking for an enthusiastic, reliable individual to join the team as Inpatient Booking Co-ordinator/Medical Secretary. This interesting role will include efficient management of two consultant waiting lists.
You will require excellent communication and organisational skills and be able to manage your own workload. You should also have sound experience of PAS (particularly BEA and out patients) and a robust knowledge of the current access targets.
Medical Secretary experience will also be required, and you will need to be able to demonstrate audio typing and medical terminology skills, as this post will also provide PA support to two consultants, a visiting consultant and speciality doctor and the associated clinic typing.
This is a full time vacancy, 37.5 hours per week.
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to accommodate all requests, such requests will not be referenced during the interview scoring process, and we will consider and try to accommodate them for successful applicants.