Inpatient Bookings Coordinator

Nuffield Health are seeking a Customer Service focused individual to join our Inpatient Bookings team in Newcastle as a Bookings Administrator.

The Booking Administrator will be responsible for effectively and efficiently administering Inpatient bookings from referral to discharge, liaising with theatres and consultants, ensuring the hospital is able to meet / exceed their service deliverables from a quantitative and qualitative perspective for all referrers at all times.

As a Bookings Administrator, you will:

• Process bookings received by e-mail and warm handover. Obtaining relevant information. Create bookings files, patient correspondence and updating all internal computer databases / spreadsheets.


• Update the patient administration system, ensuring theatre times are maximised. Liaising between theatre, wards and consultant to book all appointments.


• Dispatch communications, effectively and efficiently and within agreed specified timescales.
  
  Previous experience working in a fast paced challenging customer service environment.


• Demonstrable ability to Prioritise and organise a workload of changing priorities in a fast-paced environment.


• Excellent telephone Manner.


• Excellent verbal and written English communication skills.


• Good working knowledge of excel, word, outlook, bespoke database.


• Excellent attention to detail.


• An understanding of the importance of policies and operating procedures.
  
  We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.


Nuffield Health Newcastle Hospital.

Located in Jesmond; you will be working at one of the north easts leading private hospitals, with a Good CQC rating, we have 27 en-suite private bedrooms, 3 state-of-the-art operating theatres, a dedicated breast care unit. We offer on-site pathology services and diagnostic imaging including CT and MRI, to help patients after surgery we have on-site physiotherapy specialists. We have a special focus in the areas of orthopaedics, spinal surgery, ophthalmology, weight loss surgery and cosmetic treatment.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.