Integrated Transport Services Ops Supervisor / Trainer

An Operational/Supervisor Trainer (OST) to work within the Integrated Transport Services Team in the East of the County.

Based at the Burnley Network 65 Depot, the OST role will provide leadership and training to our team of dedicated Front Line employees, who, together with our modern Fleet of accessible vehicles, provide transport for the most vulnerable sections of our community and, as such, we expect the highest of standards.

You will be one of 2 OSTs within the team and will work shift patterns of 09:00 - 17:00, Monday to Friday

We're looking for someone with a great mix of initiative, knowledge and experience within the transport industry. You'll be responsible for ensuring the smooth delivery of service and the maintenance of a large fleet of specialist vehicles with minimal supervision whilst ensuring all operate in line with our policies and procedures.

In addition, you will be capable and confident in delivering high quality training as well as managing and supporting a team of Front Line staff who deliver this valuable service. This will include arranging staff cover, driving on runs and supporting in the office, as required.

Communication

We're seeking someone who is an excellent communicator, listener and is able to work independently but also collaboratively within a wider team. You'll enjoy building effective working relationships with other service areas and colleagues, understanding their needs but also being able to communicate difficult messages when needed.

You will be confident in delivering a package of driving and Passenger Assistant training modules in an effective and engaging manner.