Integrated Urgent Care (IUC) Clinical Duty Manager

Patients are at the heart of what we do, and we have an exciting opportunity to join our current team of Clinical Duty Managers

We have opportunities at our Wakefield and Rotherham Call Centre with a requirement for cross site working when required

We have full and part time opportunities, working on rota patterns to be discussed at the interview stage

Reporting to the IUC (NHS111) Quality and Governance Manager you will be responsible for:

Ensuring the effective and efficient use of available resources clinical and non-clinical to deliver operational performance standards and quality measures for the IUC contact centres.

For professional safe and effective clinical supervision of a team of clinicians based within the IUC contact centres. To supervise and manage the clinical elements in the contact centres and provide clinical expertise, by providing assessment, advice and information according to clinical protocols.

The post holder will provide support to the IUC Operational Duty Managers and Call Centre Managers in the clinical day-to-day running of the IUC contact centres

Contribute to the delivery of a clinically focused organisation by effectively managing, on a 24-hour basis, the Contact Centres and working closely with the Clinical Duty Managers in our Emergency Operations Centre., As a Clinical Duty Manager, you will be accountable for the effective Leadership andManagement of the clinical delivery of integrated urgent care for Yorkshire Ambulance Service. Making clinical and management decisions that are proportionate and necessary to ensure the safe provision of high-quality clinical care to the patients of Yorkshire. You will be responsible for the delivery of both the Operational and Strategic objectives of the Trust.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.Benefits:o Flexible working including part-time hours, job shares and flexible hours, agile working (role dependent)o 27 days annual leave, increasing to 33 with service.o Contributory Pension.o NHS
Discounts including shops, restaurants, gyms etc.o Car lease and other salary sacrifice schemes (salary dependent)o Dedicated employee assistance and counselling service.o Opportunities for research participation, career progression and ongoing development.o Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html