Interim Divisional Director of Operations for CSS

The Clinical Support Services at the Oxford University Foundation Trust, is currently looking to appoint an Interim Divisional Director of Operations (DDO). The DDO will play an active role in contributing to the strategic direction of the Division and be managerially accountable to the Divisional Director and professionally to the Chief Operating Officer for the provision of high quality services which are safe and efficient. As a senior leader within the Division, the DDO will work closely with the senior Divisional team, Directorates and contribute to the overall vision, direction and performance of the Division., The DDO is a pivotal member of the Divisional team. The DDO will contribute to the development, implementation and delivery of the Trust's strategic and operational objectives to provide services that optimise patient care, ensure efficient use of resources and promote a culture that is progressive, inclusive and driven by a core set of values. In conjunction with the Divisional Director, Clinical Directors and other members of the Senior Divisional team, work together in developing effective commissioner and GP stakeholder relationships that support the Trust in developing its business. This role will provide expertise and support to the Division on commissioning plans, working with corporate teams and external stakeholders and aligning capacity and demand across the CSUs., The Divisional Director of Operations has devolved responsibility and shared accountability for the operational delivery and strategic development of the Division. The DDO's key role is to support the Divisional Director and their teams in ensuring the provision of high quality, efficient and effective services, contribute to the strategic direction of the Division and provide general management expertise to the Divisional Director and Clinical Directors to enable them to effectively discharge their responsibilities and accountabilities. The post holder will act as a role model for outstanding leadership and management and play a vital role in developing and implementing the Division's clinical and business strategy, service developments and business plans in line with the Trust's vision, values and strategic goals. The DDO contributes to the Trust's wider strategic and service development agenda, taking responsibility for Trust-wide projects as agreed Key Areas of Responsibility: 1. Strategic Development 2. Business Planning/Service Development 3. Operational Performance 4. Workforce Planning and Engagement 5. Clinical Governance, Quality and Safety 6. Leadership and Management 7. Corporate Leadership 8.

• Educated to degree level in relevant field or equivalent level of management experience.
• Masters in a relevant subject (e.g. healthcare, management) or equivalent experience.
• MBA or post graduate management qualification
Desirable criteria
• Evidence of further professional development activities in the past two years., Demonstrable professional higher level management experience across the full range of management functions: Financial management, Performance management, Information management, Workforce management and Strategic management.
• Substantial recent management experience, at a senior level, in a complex organisation.
• Experience of analysing, interpreting and reporting on information to identify and manage variances in performance and identifying solutions to identified problem/areas for improvement.
• Project management experience.
• Experience of business planning techniques and managing business processes.
• Extensive leadership and management experience.
• Track record of leading and managing teams through large-scale change in a complex organisation.
Desirable criteria
• Experience of designing/ improving business systems & processes., General Management theory and practice, including quality, financial management, HR management and service/business development.
• Good understanding of the NHS and key policy issues that affect business performance.
• Good understanding of commissioning framework within the NHS. Change management/service improvement techniques.
Desirable criteria
• Awareness of Strategic management processes and their application., First class interpersonal skills with ability to gain and sustain credibility with clinicians/managers.
• Able to present and received highly complex, sensitive and/or contentious information.
• Highly skilled in influencing, persuading and negotiating with others in potentially hostile, distressing or emotive situations including the ability to deal with aggressive behaviour.
• Able to prioritise and manage the ongoing work of services and/or projects.
• Able to think strategically and develop and implement vision.
• Results orientated and able to deliver against deadlines.
• Excellent presentation skills, verbally and in writing.
• Proactive rather than reactive approach.
• Advanced keyboard skills.
• Able to work autonomously with minimal guidelines and set goals and standards for others.
Desirable criteria
• Commercial acumen.
• Political awareness - ability to perceive impact of actions on the decisions and activity of others., Desire to succeed and make a real impact on the quality of care and efficiency of services provided.
• Committed to achievement of overall Trust performance and willing to challenge practice/behaviours that undermine the need to work as one team within the Trust.
• Sets high standards and motivated to achieve these.
• Works at optimum level in a complex, pressurized environment and is motivated by stretching targets and achieving continuous improvement.
• Motivated by effective teamwork, with a desire to ensure that local and corporate priorities are not in conflict and that different professional groups work together effectively to achieve a common purpose.
• Committed to living the Trust's values, willing to inspire others to act in accordance with those values and motivated to use those values to drive business performance and service development.
• Comfortable in challenging traditional approaches and enjoys winning support for new ideas.
  
  Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel., Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.