Interim Reservations & Events Manager - Eastleigh

Are you a dynamic professional with a flair for managing reservations and events? Valor Hotels is looking for a Reservations and Events Manager to join our team.

This role involves maximizing enquiry conversion, managing the reservations process, and delivering exceptional events that exceed our clients' expectations.,

• Business Accuracy: Ensure that all business on the books is robust and accurate by adhering to company processes and procedures.


• System Management: Operate all reservation systems to the required standards set by Valor and the brand, ensuring effective management of the rooms business.


• Pricing Strategies: Implement pricing and selling strategies for all market segments to achieve financial budgets and targets, driving performance against competitors and working closely with the Revenue and Sales Managers


• Competitor Analysis: Maintain up-to-date competitor information and visit competitor hotels as needed to gather insights.


• Hotel Showrounds: Conduct appointments and showrounds to highlight the hotel's features and services to potential clients.


• Commercial Awareness: Be commercially aware, considering total revenue and "lifetime value" when assessing new business enquiries, utilizing demand calendars, displacement tools, and market data to inform decisions.


• Compliance: Comply with all statutory and company requirements related to cash handling, credit procedures, employment legislation, Health & Safety, Fire Safety, Risk Assessment, and Disability., A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.


• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.


• Healthcare Cash Plan options, from just 5 per month.


Supporting your hospitality career growth

• Fully funded apprenticeship programmes.


• Internal development programmes, designed to support you as you grow within your role.


• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
  
  Proven experience in reservations, events management, or a similar role.


• Strong communication and customer service skills.


• Detail-oriented with excellent organizational abilities.


• Knowledge of revenue management and pricing strategies.


• Ability to analyze market data and competitor information.


• Experience in the hotel or hospitality industry preferred.


• Strong leadership skills with the ability to inspire and motivate a team.
  
  29,500 per annum, 40 hours per week, In addition to competitive rates of pay, we also offer:


Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just 30 B&B.


• Discounted stays for friends and family.


• 50% discount when dining in our restaurants and bars.


• Free meals while on duty, keeping you well-fuelled.


• Access to high-street discounts on a range of shops, experiences and more.


• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.


• Generous refer-a-friend bonuses, starting at 250.