Internal Account Manager

The Internal Account Manager will deliver a high-level of service to all potential and existing customers whilst increasing sales, product lines, profitability and developing long-term business relationships. In addition to developing new business and maximise sales through pro-active telesales calls.

Key activities will include developing new business (prospecting/switch activities), customer development (activation/retention/contracts/terms), increase 'share of wallet' (preferred supplier/maximise spend), marketing support (outbound promotions/maximise take-up).

The responsibilities include but are not limited to:

• Identifying new business opportunities at all times and prospect for new business everyday through outbound telesales activity



• Identifying opportunity to quote and send the same day



• Proactively increasing the product range sold into each customer



• Understanding and fully utilising sales tools provided in order to maximise the full potential and spend of each customer



• Achieving an initial gross profit margin



• Achieving initial new business sales target



• Achieving increased sales of an agreed percentage on existing customers



• Ensuring all computerised records are kept up to date



• Following and achieving weekly and monthly objectives



• Actively supporting all marketing campaigns/outbound promotions by maximising take up where possible
  
  2 years experience in a similar role would be beneficial



• Proficient in accurately pricing, maximising profitability whilst protecting GP%



• Proficiency in Microsoft Office for Windows (Outlook, Word and Excel)



• The ability to multitask, be organised, agree priorities and meet deadlines



• The ability to adapt to change



• Excellent verbal and written communication skills



• Sound knowledge of customer base, customer needs and sales cycle an advantage



• Excellent knowledge of product, competitor and dealer network desirable


Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.