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Internal Account Manager - Home Care, I&I

Brenntag UK Limited, Leeds

Internal Account Manager - Home Care, I&I

Salary Not Specified

Brenntag UK Limited, Leeds

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 13 Nov | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 3a210f754a004e9c83bc148d48f3e613

Full Job Description

  • Promote Brenntag's speciality product range and services to all current and prospective customers within a designated area and market
  • Deliver sustainable profitable growth through taking the lead on customer management, lead generation and conversion of new business
  • Establish and maintain a visit/contact schedule in line with account value, competitive risk and customer support requirements
  • Manage accounts against set targets, including mandatory face to face sales call quotas each month.
  • Accurately document customer meetings and establish rigorous follow-up mechanisms to maintain momentum and close sales deals
  • Maintaining the CRM (Customer Relationship Management) database which includes: updating customer contacts regularly, recording and completing customer visit notes on a daily basis, completing details on customer potentials, keeping customer opportunities up to date and raising sample tickets.
  • Communicating with relevant members of the team to follow up any actions following a customer interaction
    • Maintain Customer Pricing, updating the quotations using the system in place and communicating and negotiating where needed.
  • Liaise with appropriate Technical Sales Managers and Industry Market Managers to maximise sales opportunities.
  • Arrange and attend customer joint visits with other stakeholders including Technical Sales Managers and Suppliers
  • Proactively liaise with Internal Stakeholders to resolve customer queries/issues in a promptly manner
  • Build customer loyalty and develop knowledge of their business activity, highlighting potential products to offer from Brenntag's product range
  • Prepare and complete monthly reports for the respective sales area with insight into customers activity, with market and competitor information
  • Analyse sales performance trends and react accordingly to any lost and/or threatened business
    • Seek and report any competitive insight to inform strategy and purchasing/pricing tactics

  • Full UK Driving License is essential
  • Experience as an Internal Account Manager, ideally in Chemical
  • Self-motivating
  • Strong communicator with negotiation skills
  • Well organised
  • Quick response
  • Pro-active approach
  • Customer-facing experience
  • Commercial skills
  • Ability to confidently organise, plan and execute sales strategies
  • Highly proficient in literacy, numeracy and IT

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