INTERNAL APPLICANTS ONLY** Supplier Quality Officer

The Integrated Commissioning Team for Waltham Forest is dedicated to enhancing the health and social care outcomes for residents. This dynamic team manages both social care and health commissioning responsibilities for the area. We currently have an exciting vacancy within our quality team. As the health and social care system evolves, commissioning plays a crucial role in transforming the system, ensuring continuous development, and delivering value for money. As a Supply Quality Officer, you will be responsible for monitoring the performance and contractual standards of various Adult Social Care suppliers. Your goal will be to ensure the delivery of high-quality, cost-effective, and safe services that yield positive outcomes for Waltham Forest residents and the Council. Your duties will include conducting both planned and unplanned monitoring visits, sometimes in coordination with other system partners such as Safeguarding and Health colleagues. You will also write reports reflecting these visits, identifying areas for improvement and risk, and managing this process while keeping system partners informed of the outcomes. These visits may take place locally in Waltham Forest as well as in and out of London, as required.,

• Substantial experience of managing strategically important contracts, delivering
• improvements in services for users and cost savings and demonstrable commercial intelligence
  
  Substantial experience of relationship management, including providing robust challenge and working with providers to deliver improvements
• Knowledge and experience of operating in a complex local authority, or similar, environment
• An excellent understanding of good practice in contract management
Ability to manage, interpret and present large amounts of performance and other data from providers, highlighting key messages and areas of strength and weakness
• Excellent ICT skills, including the ability to full utilise Microsoft Office products, particularly
• Excel (essential) and Access (desirable)
• Experience in financial management
• Excellent organisational and administrative skills
• Excellent written and spoken communication skills, Satisfactory employment references and CIFAS identity checks;
Satisfactory declaration of interest; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment., Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.