Internal Communications and Engagement Manager

On 1 July 2022, NHS North Central London Integrated Care Board (NCL ICB) was established. The ICB is part of North Central London Integrated Care System (ICS). The ICS is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey and Islington. ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of ICSs:

• to improve outcomes in population health and healthcare
• tackle inequalities in outcomes, experience and access
• enhance productivity and value for money
• help the NHS support broader social and economic development.
North Central London's population is incredibly diverse, and continues to grow and change. This brings pressure and challenges for the local health and care services that NCL ICB commissions - or buys - on behalf of residents. NCL ICB works closely with Councils, providers, general practices, voluntary, community organisations, and unions, to achieve our shared aims. NCL ICB values our staff, our partners and their expertise to deliver the best health and care possible for the patients and residents of North Central London. We are committed to recruiting a workforce which is reflective of our diverse population, where individual contributions are encouraged and valued. We welcome and encourage applications from all candidates regardless of age, race, sex or gender identity, religious beliefs, marital status, sexual orientation, disability, caring status or neurodiversity., We're determined to tackle the health inequalities that affect our 1.4 million residents. We're on a mission to ensure everyone can access high-quality health and care services. We have ambitious plans and inspiring stories to tell, with a redesigned communications and engagement team ready to bring our work to life. We need a brilliant, experienced internal communication and engagement manager to help us transform our approach. You'll lead a step-change in how we inspire and involve our colleagues, and support them to succeed. You'll evaluate what is and isn't working, design and deliver new approaches and innovate to engage colleagues on what matters. This is a new role so if you are flexible, energetic, and approachable, with experience in strategic internal communications and engagement, channel development and management and in tactical delivery then you can really make the role your own. You'll have tenacity, enthusiasm and people skills to influence internal stakeholders to align to a cohesive narrative around shared ambitions., You'll lead our internal communications and engagement approach, delivery, development, advice and quality, working with colleagues from our team to develop and deliver content. Reporting to the Assistant Director of Communications and Engagement and as part of our leadership team, you'll play an important, and we hope rewarding, role in the next chapter for our talented and friendly team. If you want a job with clear purpose; where our people are committed to public service and making a positive difference; where we care about inclusion, equity and development; and where there is huge leadership support for communications and engagement; this could be just the role for you and we'd love to get your application.Working for our organisation On 1 July 2022, NHS North Central London Integrated Care Board (NCL ICB) was established. The ICB is part of North Central London Integrated Care System (ICS). The ICS is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey and Islington. ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of ICSs:
• to improve outcomes in population health and healthcare
• tackle inequalities in outcomes, experience and access
• enhance productivity and value for money
• help the NHS support broader social and economic development.
North Central London's population is incredibly diverse, and continues to grow and change. This brings pressure and challenges for the local health and care services that NCL ICB commissions - or buys - on behalf of residents. NCL ICB works closely with Councils, providers, general practices, voluntary, community organisations, and unions, to achieve our shared aims. NCL ICB values our staff, our partners and their expertise to deliver the best health and care possible for the patients and residents of North Central London., You'll use a range of digital and offline channels and tactics to effectively communicate our vision, achievements, and challenges to our colleagues, inspiring them to play their part in improving population health and reducing the inequalities that affect so many local residents. You'll design and deliver a refreshed approach to informing and engaging staff, this includes implementing behavioural science based internal campaigns, channel evaluation and development - including a new intranet. You'll deliver a programme of measurable activity to bring our values and behaviours to life and ensure staff feel informed, involved, engaged, and recognised - clear about the purpose of the organisation and their part within it. Working closely with colleagues in the People and Culture team, you will help us build an engaged and high performing workforce, aligned to a clear organisational narrative. You'll create opportunities for staff to have a voice and be recognised for the contribution they make. You'll make a positive contribution to raising staff engagement and driving internal culture change. You'll play a key part in ensuring the ICB feels a genuinely inclusive environment where staff all feel seen and appreciated. You'll support the ICB in its response to business continuity or emergency events, helping to ensure staff feel well informed and supported to play their part through unforeseen events. As part of the Communication and Engagement senior leadership team, you'll contribute to supporting the whole team to deliver and succeed, including effective planning. You'll also develop relationships with internal communication partners across our area to ensure we're joined up as an integrated system in communicating to colleagues and implementing best practice. Please download the job description and person specification of the role for a full description of the main responsibilities. We reserve the right to close any vacancies when we have received sufficient applications to shortlist. Applicants who can clearly demonstrate how they meet our role profile requirements will be shortlisted for interview. To enquire about your application or inform us of any changes in your circumstances please ensure you quote your application reference number. Please ensure you check your email account regularly as this is how we will communicate with you. Invitations for interview are sent by email only, so it is important that you monitor your emails once you have submitted an application online. If you have not heard from us within a month of the closing date you should presume that you have not been shortlisted. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems in order to support and manage your recruitment and employment within the organisation. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. Depending on the role a Criminal Records check may be required, all cases of criminal record history are dealt with on a case-by-case basis.