Internal Sales Advisor

Research and identify potential leads within target markets from data provided.
- Utilise multiple channels such as websites, social media, phone calls and emails to qualify leads.
- Contact qualified leads offering EGGER support and services, obtaining company and project details.
- Convert leads into sales prospects and projects for external sales team.
- Achieve team targets in relation to customer satisfaction, lead generation and conversion rates.
- Document and log all activity and data within defined systems.
- Collaborate with marketing and sales teams to align topics with current marketing campaigns and strategies.
- Create and manage CRM projects according to system processes.
- Responsible for maintaining CRM account and contact data within Company policies.
- Deal with incoming enquiries via phone, mail, live chat whilst obtaining and updating customer and project data.
- Attend customer events to enhance market and customer knowledge and promote EGGER.

Good standard of education.
- One day Health and Safety Course.
- Related experience in sales and service focused role.
- Intermediate standard of IT skills and competent use of Microsoft Office Products (Word, Excel, Outlook).
- Must be well organised, efficient, personable, have a good, confident telephone manner and a strong customer service ethic.

We create more from wood. With more than 11,000 employees worldwide who work with passion, upholding our family values and innovative spirit. This is how we create products for furniture, interior design, construction as well as laminate flooring. We keep moving and are always developing - manufacturing new products, tapping into emerging markets and generating exciting prospects for everyone that works with us.

The opportunity to join the largest manufacturing employer in Northumberland; focused on quality, customer service, the environment and sustainability. Competitive employee benefits (including company pension scheme, learning and development opportunities, and a travel/fuel payment). Technologically advanced systems and processes. Comprehensive induction process, progressive training and development.