Internal Sales Agent

+ Provide timely and proactive support via phone and email, responding to customer and prospect inquiries.
+ Manage CRM data by logging prospect details and handling inbound/outbound communications.
+ Follow up on leads, book appointments, and assist the sales team in managing their schedules.
+ Handle post-appointment surveys, complaints, and urgent customer messages.
+ Actively promote Calor services and products, supporting our sales initiatives.
+ Collaborate with colleagues across teams to ensure smooth service delivery.

Are you passionate about delivering top-notch customer service? Join our team and be the first point of contact for customers and prospects seeking support on LPG and Calor products. If you thrive in a fast-paced environment, love problem-solving, and have excellent communication skills, this role is perfect for you!, + 1+ year experience in Sales & Marketing, Customer Service, or Call Centre environments.
+ Strong problem-solving skills and ability to work independently.
+ Excellent communication (written and verbal) and administrative skills.
+ Ability to handle complaints with empathy and professionalism.
+ Experience using Microsoft Office (Word, Excel, Outlook); Salesforce experience is a plus.
+ A flexible, adaptable team player with a positive, can-do attitude.