Internal Sales Coordinator

To provide a full, committed and professional service as part of the company's Customer Service Department. Promote and support the continuous improvement of operational practices within the Commercial Department, whilst also working to positively enhance Customer experiences with the Company,

• Work in accordance with company procedures and work instructions - and be active in feedback and development of such.
• Receive and process to quotation standard requests for product using Company templates and guidelines.
• Receive Customer Purchase Orders, to review these against original Quotation and confirm match/issues prior to sending Order Acknowledgement.
• Enter into the Company JDE system Sales Orders in accordance with agreements and ensuring Export Control compliance where necessary and in accordance with policy.
• Processing of the purchase order through to dispatch ensuring all contractual requirements are met.
• Provide Customers with updates on product supply status and become involved in expediting and communication initiatives where necessary including weekly Delivery Status Reporting to 'Gold' Customers.
• Download and issue Order Book Management Report - analyse and expedite where necessary in line with contractual agreements. Attend Production meetings as and when required.
• Take an active and positive involvement within the team and to become involved with Company programmes where specifically invited to do within capability and capacity considerations
Basic Qualifications
• GCSE's
• Knowledge regarding Commerce (VAT, Export tariff, Currency, etc)
• Relevant industry experience
Travel & Work Arrangements/Requirements Based at the Sunderland Site. Key Competencies
• Awareness of export control
• Data input accuracy
• Listening and communication
• Time Management
• IT Literate
What we Offer
• 25 days holiday and bank holidays (Option to purchase additional 5 days)
• 7% Employer pension contribution
• Westfield Health medical cash plan cover
• Death in service benefit of 4 x salary
• Cycle scheme (after probation period)
• Electric car scheme (after one year of employment)
• 10% of salary in shares (after one year of employment)
• Employee assistance program
• Enhanced maternity & paternity policies
• LinkedIn Learning access
  
  Haskel is the market leader in high-pressure fluid management, designing and manufacturing a range of products that enable the controlled use of high-pressure and flow-generating equipment, including pumps, gas boosters, air amplifiers and hydrogen compression solutions. As part of the Ingersoll Rand group and with over 75 years of expertise, Haskel's leadership in the market is built on a reputation of safety, reliability, and the highest quality, providing equipment for critical applications and accelerating the transition to sustainable energy., Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.