Internal Sales Team Leader

The Internal Sales Team Leader will deliver a high-level of service to all potential and existing customers whilst increasing sales, product lines, profitability and developing long-term business relationships. In addition to developing new business and maximise sales through pro-active telesales calls. Key activities will include developing the team to generate new business (prospecting/switch activities), customer development (activation/retention/contracts/terms), increase 'share of wallet' (preferred supplier/maximise spend), marketing support (outbound promotions/maximise take-up). The responsibilities include but are not limited to:

• Supporting the team to identify opportunities to quote and send the same day
• Providing support to the team so we can increase the product range sold into each customer.
• Understand and fully utilise the sales tools provided to maximise the full potential and spend of each customer
• Achieving an initial gross profit margin
• Achieving increased sales of an agreed percentage on existing customers
• Ensuring all computerised records are kept up to date
• Setting and monitoring weekly and monthly objectives
• Actively supporting all marketing campaigns/outbound promotions by maximising take up where possible through analysis.
  
  2 years' experience in a similar role would be beneficial
• Proficient in accurately pricing, maximising profitability whilst protecting GP%
• Proficiency in Microsoft Office for Windows (Outlook, Word and Excel)
• The ability to multitask, be organised, agree priorities and meet deadlines
• The ability to adapt to change
• Excellent verbal and written communication skills
• Sound knowledge of customer base, customer needs and sales cycle an advantage
• Excellent knowledge of product, competitor and dealer network desirable
Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.