International Client Executive

Reporting to the International Client Team Manager in Connect, you will take ownership of your own workload and support the team/department objectives in delivering a high standard of work in a timely and professional manner. The successful candidate will be responsible for:

• Analytical thinking and problem solving
• Prompt escalation of issues to your Manager and Client Partner
• Co-ordination of legal matters from initiation to closure
• Creation and delivery of billing to some of the firms largest and most complex global clients
• Proactively driving financial hygiene by guiding fee earners, partners and secretaries on the billing of WIP/disbursements and client debt status
• The provision of a first class client service to both the client and all key stakeholders across the Eversheds-Sutherland network
• Building positive relationships with both internal and external stakeholders
• Actively identifying opportunities for process improvements to drive efficiencies
• Production of weekly and monthly reporting to your client(s) and internal stakeholders (ie Partners)
• Ensuring that weekly and monthly checklists are completed for your client(s)
  
  We are looking for:
• Excellent technical skills and legal analysis
• a Finance (AP/Billing/Revenue Control) background would be preferred but not essential as training can be provided
• Excellent academic qualifications from a reputable training institution
• Extensive experience of English court procedures, and preferably also international arbitration
• Ability to analyse complex factual situations and distil the key issues clearly and concisely and persuade others through logical reasoning
• Experience of providing first rate client service
• Exposure to business development activities and a good understanding of how to win work
• Strong communication skills to build effective relationships with existing and new clients, introducing clients to other teams or
practice groups
• "Can do" attitude and prepared to go the extra mile to ensure we are able to meet our clients' needs
  
  We are Eversheds Sutherland, a global law firm, with 5,000+ colleagues in more than 30 countries. We're full service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We're ambitious for our clients, our communities - and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too.
What to expect For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It's energetic, fast-moving and there's always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what's next, will ensure you thrive too., At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.
• We're fair, transparent and equitable
• We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance
• We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working
• We support your health and performance through our dental, healthcare and wellness support
• We support everything you are and all you bring through our powerful commitment to diversity and inclusion
• We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs
• We provide experience and opportunity through international and cross-function exposure
• We provide an opportunity to give back through our pro bono work and community engagement
• We help you plan ahead through retirement planning, insurance and assurance
Diversity and inclusion At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients' goals: together. We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations. Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.