International Passenger Survey Site Manager - Luton

Attendance at the Base Site is required 2-3 days per week. Attendance at residual sites (Portsmouth Docks and associated sites) as agreed with line manager. Some weekend and evening work will be required as a result of the shift working pattern of your team., The International Passenger Survey (IPS) is a continuous survey that started in 1961 and is based at all major sea, air and international rail terminals within the United Kingdom. The main sponsor of the survey is ONS. Within ONS, the data provided by the IPS is used for several purposes. It is used to calculate the effect of the tourist industry on the UK balance of payments and calculate consumer expenditure on air fares. Migration unit also use the data to make population projections and forecasts.
Sponsors outside of the ONS include:
+ Home Office, who are interested in migration statistics and the characteristics of migrants.
Department for Transport, who use IPS data to forecast future demand for air travel.
The data is also used by:
+ VisitBritain, the authority for tourism in Britain;
+ HM Revenue and Customs;
+ The Department of Health and Social Care;
+ The Civil Aviation Authority;
+ Airport Authorities;
+ VisitScotland and the other national tourist boards;
+ The Scottish Executive
+ The Bank of England.
Further Security Requirements
This role requires Airport ID passes to enable you access to your teams working areas. All persons applying for an airside ID pass will be subject to an Enhanced Background Check.
This check includes:
a) A process to establish the person’s identity on the basis of documentary evidence;
b) Checks that cover criminal record in all Countries of residence during at least the preceding 5 years;
c) Checks covering employment, education and any gaps during at least the preceding 5 years;
d) An ‘Accreditation Check’ which involves a review of intelligence and any other relevant information available to competent national authorities which they consider may be relevant to the suitability of a person to work airside. The Accreditation Check is a new level of security clearance.
Responsibilities:
+ Manage a team of interviewers, with a regular on-site presence, coaching, mentoring, advising, and supporting to ensure high quality data collection and maximum response rate for the IPS survey.
+ Supporting the Central Allocation process by providing interviewer leave notifications, sick absence etc.
+ Manage and monitor the performance of your team ensuring polices are followed and any issues are dealt with at pace. Maintain a regular presence at sites, carry out observations and check-ins, utilise MI information to help identify training needs and put in place a plan for ongoing support.
+ Build an effective partnership with Site Manager colleagues where jointly responsible for the IPS site eg Heathrow. Working together to ensure a cohesive and effective management team, demonstrating the right behaviours to contribute to a high performing team.
+ Build a network of trust with stakeholders to support management and change effectively.
+ Role model positive behaviour which demonstrates empathy and adapt management style to behavioural and emotional responses. Ensure effective and ongoing communication, critical to maintaining morale and reducing uncertainty.
+ Identify and develop skills within the team and offer additional learning, coaching and mentoring to reach full potential. Empower others to make decisions where appropriate by ensuring clear understanding of roles and responsibilities.
+ Maintain relationships with stakeholders at my sites, working collaboratively with them, sharing information, resources and support. Maintain relationships with colleagues and internal stakeholders which support and promote a clear business message by investing time developing a common focus and genuine positive team spirit where colleagues feel valued and respected.
+ Support management initiatives with positivity, delivering clear messages with enthusiasm, inviting constructive input and feedback, ensuring staff feel valued and involved.
+ Monitor costs and identify opportunities to provide cost effective delivery of service.
+ Report to IPS Area Manager, on staffing and operational matters, escalating issues, identifying risks and reviewing performance, We'll assess you against these behaviours during the selection process:
+ Communicating and Influencing
+ Working Together
+ Managing a Quality Service, At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a member of the Business Disability Forum and a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.
As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.

If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist., This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Applicants may utilise AI resources in their submissions; ensuring all information provided is factually accurate, truthful, and original, avoiding any form of plagiarism to maintain the authenticity and credibility of the application process.
Assessment at application stage will be based on your work history, skill and experience and personal statement. Your application should be tailored to demonstrate any skills, knowledge and experience that are relevant to the content of the role.
Your personal statement should be no longer than 1250 words. You should use this space fully to provide evidence for each essential criterion within the person specification. As the criteria are scored, we would recommend that you give clear examples for each including the impact of your actions and set them out using the STAR acronym (Situation, Task, Action, Result).
Success Profiles Behaviour examples are not required at this stage.
In cases where there is a high number of applications the sift pass mark may be adjusted and candidates will be invited to interview in merit order, i.e., those scoring the highest.
Should you be invited to interview you will be assessed against all the behaviours as outlined in the advert.
Interviews will be held via video conferencing.
A reserve list may be held for a period up to 12 months from which further appointments may be made.
Sift will take place from: Friday 29th November 2024
Interviews will take place from: Wednesday 11th December 2024
For the full terms and conditions of the post, please see attachment.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

• Ability to lead and motivate teams of remote staff
• A strong personal commitment to people engagement empowering people to deliver a professional, quality service and building a fully inclusive workforce
• Confident to engage and influence stakeholders both within and outside the organisation
• Ability to work on own initiative with support from remote management
Desirable criteria:
• Past experience of line management
• Proven team player

Do you have the skills to lead and motivate teams? Are you looking for a new opportunity where you will engage and influence stakeholders?
The Office for National Statistics (ONS) is the UKs largest producer of official statistics, covering a range of key economic, social, and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration.
The Operational Delivery Profession (ODP) is the largest profession in the Civil Service. ODP’s 200,000+ members work in a wide range of operational delivery roles across government, providing essential services that support and protect UK citizens at home and overseas. They help make ONS a great place to work.
As a member, ODP supports you by providing learning and development opportunities, career pathways, tools and resources to help develop your skills and progress your career. This is an exciting opportunity to join a modern, innovative, and inclusive Civil Service profession that sits at the heart of public service delivery.
This post sits with Social Surveys Collection (SSC) which delivers many of Great Britain’s largest social surveys. Our purpose is to provide high quality data to underpin core National Statistics and the wider statistical system. While much of ONS relies on them for outputs and statistical bulletins, the statistics we generate also support research, policy development and decision-making across the public and private sectors. The Social Survey Collection Division is one of the largest divisions within ONS, with approximately 1,400 colleagues.
Underpinning all this work is our mission statement, which reads: "We are a flexible and diverse community of data collection experts, and our mission is to collect and deliver high quality, trusted social survey data from the public, utilising robust, sustainable and innovative processes to paint a picture of rapidly changing life in the United Kingdom., The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5400 valued colleagues across the business.

Alongside your salary of £27,252, Office for National Statistics contributes £7,894 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.