Invigilator

As a Pitman Invigilator, you will be primarily responsible for:

· Providing excellent customer service to candidates, responding to inquiries, addressing concerns, and ensuring a positive and supportive experience throughout the examination process.

· Supervising and monitoring candidates during examinations to ensure compliance with rules and regulations.

· Implementing and enforcing strict security procedures to safeguard examination materials, data, and intellectual property, in compliance with organisational policies and regulations.

· Assist with administrative tasks related to exam administration, such as registration, check-in, and documentation management.

· Work closely with colleagues, including Learning Coaches and administrative staff, to ensure smooth coordination and execution of examination sessions.

· Address any issues or conflicts that may arise during examinations, such as suspected cheating or misconduct, in a professional and impartial manner., 40 hours per week, 8.45am till 5.15pm Monday to Friday, one late evening per week and weekend availability when required., As an invigilator, you will play a vital role in supporting our mission by facilitating examination sessions and ensuring a conducive environment for candidates to demonstrate their skills and knowledge.

Pitman exam candidates expect excellent standards therefore outstanding customer service skills are essential.

WE ARE LOOKING FOR

Passionate about helping others

Experience in administration, customer-focused environment, or other related role

Excellent problem solving skills, with the ability to use initiative

Confident in using IT to download software and troubleshoot

Self- motivated and willing to learn new skills

Good communication and interpersonal skills

Excellent attention to detail with a high level of accuracy

Highly organised, with the ability to prioritise workload, and a proven ability to work with little supervision

An experienced and enthusiastic team player

Proficient in Microsoft Office suite essential

Pitman Training is one of the UK's leading training providers, with over 180 years of experience in supplying Career focused training.

We have over 250 courses, awards and diplomas which are recognised over the UK, and accredited by Awarding Bodies. Some of our subject include Microsoft Office, Office and Secretarial, Sage, Accounts and Bookkeeping, Business and Management, IT, Software and Web Development and Graphic Design.

£23,920 moving to £24,440 after a successful probationary period