IPS Employment Specialist

Improving the mental wellbeing of Londoners by supporting them to gain and sustain good employment

We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.

As an Employment Specialist at Twining Enterprise, you will play a crucial role in our IPS Workwise Employment Services programme. The service provides employment support to people across Northeast London, with serious mental health challenges, to gain and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence. A day in the role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining and partner databases, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.

Why Twining Enterprise?

Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve., Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974 (E).
Trained in the IPS approach (D).
Willingness to travel in designated Borough of Redbridge (E).
Able to work flexible hours as the needs of the job dictate (E).
Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

A commitment to Twining's mission, vision, values;
A dedication to promoting mental health and meaningful employment;
A positivity to champion equality, diversity and inclusion;
Deliver a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering an IPS employment service. This will include working alongside managers and frontline staff and members of partner/commissioner organisations.

The role holder must also:

Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
Receive regular supervision and training to meet individual, team and organization's needs.
Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
IPS delivery experience (D)
Demonstrable evidence of Continuing Professional Development (E)
Experience of internal (and external) partnership working (E)
Demonstrable experience of successfully working to targets (E)
Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E)
Experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
Experience of joint working and working in multi-agency partnerships (D)
Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
Excellent verbal and written skills and ability to communicate concisely and effectively (E)
Demonstrable experience of providing excellent customer service skills (E)
Understanding of our participant group and the barriers they may face (E)
Skilled in coaching and guiding people to maximise potential (E)
Knowledge and understanding of the relationship between employment and mental health (D)
Experience of opening job opportunities with a range of employers (D)
Understanding of data protection and information security (E)
Strong belief in the value of employment in supporting good mental health (E).
Empathetic and person centred (E).
This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E)., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.