IT Administrator

IT Administrator - Knottingley £25,000 to £26,500 per annum As a growing organisation and due to promotion within the organisation, we are now looking to fill the role of IT Administrator on a full time basis to support the wider IT Department, with responsibility of supporting the effective and efficient functioning of the IT process throughout the organisation. Real Life Options are a non for profit Charity who have a personal centred support approach helping and assisting people to live a fulfilled life. As the IT Administrator, you will be responsible for: Maintain accurate records of IT assets Keep IT master data up to date e.g. distribution lists, security groups Provision of routine IT reports Providing advice and guidance on day to day IT related issues on request Monitor adherence across the organisation of documented IT Policies and Procedures Perform the building of company Android devices (mobiles/tablets) to the current standards Managing mobile phone and landline phone

related issues Administer roll outs of new assets in accordance with the programme Ensure that the approval matrix is appropriate and up to date Escalating support issues with key suppliers Raise any issue to line manager Person Specification: Excellent Communication ability - Essential Ability to record details accurately - Essential Outstanding organisational and time management skills - Essential Ability to work under pressure and remain focussed on key tasks - Essential Excellent organisational, communication and interpersonal skills - Essential Work on own initiative and be self-motivated - Essential Experience: Experience of working in a large organisation and working in a complex environment - Desirable Skills, Knowledge, and Aptitudes: Good all-round knowledge of Microsoft Office products - Essential Excellent diagnostic skills - Essential Excellent Communication ability - Essential Ability to record details accurately - Essential Outstanding organisational and
time management skills - Essential Ability to work under pressure and remain focussed on key tasks - Essential Excellent organisational, communication and interpersonal skills - Essential Work on own initiative and be self-motivated - Essential Qualifications: 5 GCSE's grade (A-C) or equivalent including English & Maths - Essential Educated to A-Level or B-Tec level - Essential A DBS will be required for this role. Benefits and Rewards At Real Life Options we treat our people with the same respect, care, and consideration that we show to the people we support. Not only do we provide competitive rates of pay, a great place to work and great job satisfaction, our additional benefits include: A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff) Flexible working (hybrid working after probation) An employer contributory pension scheme Accredited training giving you the knowledge and skills to deliver a
first-rate job A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information) £10,000 Life cover Refer a Friend Incentive (terms and conditions apply) A financial wellbeing scheme Vivup - A reward gateway with access to discounted goods and services Healthshield cash plan Recognition Initiatives Free parking Cycle to work scheme Holiday purchase scheme We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are: Respect - Honesty - Responsibility - Excellence