IT Asset and Software License Manager

Would you like to be a part of a digital transformation journey and be part of a team that is constantly evolving? Do you want to be involved in work that has a meaningful purpose? If yes, then this could be the role for you!
CCS is on an exciting digital transformation journey. We are reviewing our entire business and delivering new and improved digital technologies to enhance the services we provide, the ways we work, and how we interact with our customers, suppliers and other stakeholders. Agile digital delivery is taking place across several workstreams and the pace and scale of change is unprecedented.
Job Summary
In this critical role, you will be accountable for effectively handling our IT assets, including hardware and software, throughout their lifecycle. This will involve overseeing procurement, deployment, operation, licensing, and retirement, while ensuring compliance with relevant policies, regulations, and industry best practices.
As the IT Asset and Software License Manager, you will maintain and develop IT asset management processes, track assets, and manage our software licence management processes and procedures. Your expertise in software inventory and reporting tools, as well as your knowledge of various software licensing models, will be essential to improving licence usage and minimising costs
Directorate Overview
DDS supports CCS with digital and technology design, implementation and service delivery. We maintain the digital systems for CCS and work with our colleagues to deliver the business plan with a digital mindset.
Team Summary
The post sits within the Digital Services (DST) Technology Operations team, responsible for the ongoing development, delivery and support of digital services to internal and external users. Reporting to the Change and Release Manager, you are expected to demonstrate attention to detail, willingness to acquire familiarity with new applications and software and a collaborative attitude to enable delivery of an excellent end-to-end service for our customers., + Developing, implementing, and maintaining IT asset management processes, ensuring accurate tracking and documentation of all IT assets throughout their lifecycle.
+ Ensure that a robust disposal process is in place for all assets meeting policies on zero data loss and in accordance with WEEE Waste regulations, HM Government Standards and our internal environmental standards.
+ Required to explain complex IT issues to non-IT staff and conduct training or deliver presentations for non-digital staff again ensuring that understanding is gained.
+ Ensure that confidentiality is always maintained, and that staff adhere to the Data Protection Act, Freedom of Information Act, and other applicable regulations and policies.
+ Managing software assets from planning, requests, procurement, approval, deployment, operation/licensing, to retirement, while ensuring compliance with relevant regulations and policies.
+ Overseeing CCS’s software licence management processes and procedures, including tracking, monitoring, and optimising the use of software licences to reduce costs and minimise risks.
+ Maintaining accurate and up-to-date records of IT assets, their renewals, and associated costs for both hardware and software.
+ Collaborating with Digital and business stakeholders to plan and manage the procurement of hardware and software assets, ensuring alignment with strategic objectives and budgetary constraints.
+ Providing specialist advice and guidance on software and licensing models to colleagues at all levels, including senior management, to assist informed decision-making.
+ Monitoring and reporting on the performance of IT assets, identifying opportunities for improvement, and driving initiatives to enhance resource utilisation and reduce costs.
+ Contributing to asset and budget planning at operational and strategic levels, including the production of dashboards, reports, and insight as required.
+ Ensuring compliance with relevant regulations, policies, and best practices relating to IT asset and software licence management.
+ Working with our Internal Contract Management Team, vendors and suppliers to negotiate contracts, oversee renewals, and resolve issues related to IT assets and software licences.
+ Continuously staying informed of industry trends, advancements, and best practices in IT asset and software licence management, ensuring that CCS benefits from the latest knowledge and insights, Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual.
A reserve list may be held for up to 6 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

+ ITIL Service Management foundation certification or equivalent knowledge
+ Experience with software inventory and reporting tools, such as ServiceNow, Halo ITSM or similar.
+ Experience in managing Digital assets
+ Creation and implementation of processes and procedures relating to the management of assets and software licences
+ Industry certifications related to IT asset management or software licensing, such as Certified Software Asset Manager (CSAM), Certified IT Asset Manager (CITAM), or other relevant qualifications
Desirable criteria
+ Knowledge of cloud based licensing models and experience managing cloud assets and subscriptions.
In the event of a high number of quality applications, desirable will be used as a second sift., + Managing a Quality Service
+ Making Effective Decisions
+ Changing and Improving
+ Communicating and Influencing

CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.

What we will offer you, here are some of the benefits you can expect:
+ Competitive salary
+ Generous pension scheme
+ A discretionary non-contractual performance related bonus
+ Working remotely in addition to working in advertised office location
+ Flexi time scheme (available for B1-B6)
+ Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
Explore fully how we will reward your work.
Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy.