IT Desktop Roll Out Engineer Team Lead

This role involves supervising & coordinating a team of engineers, gathering hardware and software information from customers, understanding their unique requirements & challenges, to deliver an effective IT solution for them. Ensure core business applications are packaged & fully functional when used with the latest versions of Windows and Office, liaising with 3rd party vendors and investigating alternative solutions where applicable

The ideal candidate will have:

• the ability to plan, and schedule resources, to deliver projects to individual sites
• enterprise and industry level IT support skills and experience and be able to articulate complex technologies in simple and clear language for customers to follow.
• substantial year's working knowledge of providing IT Customer Support at first and second line levels in complex IT desktop and networking environments.
• proven ability as an IT Systems Administrator within a rapidly changing technological environment e.g. networking and desktop support; application configuration, and troubleshoot effectively.
• ability to establish and maintain strong strategic relationships within the organisation as well as key Authority peers and partner organisations and to develop and enhance the IT service offering.
  
  We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
• You can read more about the different benefits offered to colleagues working for Nottingham City Council here.