IT Digital Support Advisor
Wiltshire College & University Centre, The Friary, Wiltshire
IT Digital Support Advisor
Salary not available. View on company website.
Wiltshire College & University Centre, The Friary, Wiltshire
- Full time
- Permanent
- Onsite working
Posted today, 21 Dec | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 8a827130e5104288a28a68ff94fe19c8
Full Job Description
- Provide expert, front-line IT and digital support to staff and students, resolving queries efficiently and professionally.
- Deliver training sessions on a range of digital tools and technologies to empower staff and students to maximise their potential.
- Promote a digital-first mindset across the College, supporting a smooth and effective transition to digital services and resources.
- Collaborate with various teams to enhance the effectiveness of digital services, contributing to the overall success of the College.
- Assist with troubleshooting, maintaining systems, and improving the digital learning experience.
A genuine passion for technology and helping others. - Experience in IT support, digital training, or a similar role is desirable.
- Strong communication and problem-solving skills, with the ability to explain technical concepts in an accessible way.
- A proactive and customer-focused approach to supporting staff and students.
- Enthusiasm for continuous learning and development in a rapidly evolving digital landscape. Essential Qualifications:
- Maths and English GCSE at Grade C / 4 or equivalent
- Level 3 or above in a relevant subject area (IT or Customer Service) or equivalent knowledge and experience If you're excited about technology and want to help others enhance their digital skills, we would love to hear from you. Apply today to be part of our journey towards digital excellence.
- 30 days annual leave for Professional Service Staff plus bank holidays and additional closure days over the Christmas period
- Automatic enrolment into the Local Government Pension Scheme
- Access to our Employee Assistance Programme (EAP)
- Discounts with a wide variety of retailers
- Free onsite car parking