IT Field Engineer (South Birmingham / Solihull)
DXC Technology, Solihull
IT Field Engineer (South Birmingham / Solihull)
Salary Not Specified
DXC Technology, Solihull
- Full time
- Permanent
- Onsite working
Posted 5 days ago, 8 Nov | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: fa0d214381094113bfabf84555646070
Full Job Description
Job Description:
Role Overview
This is a field-based/mobile role supporting Post Office Branch hardware break-fix/swap activities across a specific geographical area.
Clean & valid UK Manual Driving License is essential and candidate should live in/close to south Birmingham/Solihull area.
Work activities will be assigned daily to engineers by a Central Dispatch Team based on criticality, service level & location, with engineers being responsible for punctual attendance at the allocated Branch locations for incident resolution within agreed service levels.
Role requires frequent Weekend work on a rota basis.
Role Responsibilities
Device and connectivity troubleshooting
Device imaging and configuring
Device swap outs and connectivity cabling, Wi-Fi
Device installs, moves, decommissions.
Device stock control and asset management
Proactive maintenance, user familiarisation and guidance.
Cable management
Smart hands and eyes
Liaison with other support teams
Essential Skills/Experience
Previous experience in a similar role.
Familiarity with Point of Sale devices.
Familiarity with Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routers.
Knowledge of Windows operating system and associated technologies
Knowledge of peripherals and their maintenance - printers, scanners.
Be SLA focused and familiar with call management products.
Familiarity with support procedures, scripts, and processes.
Proven troubleshooting skills.
Awareness of Payment Card Industry (PCI) compliance would be desirable.
Ability to gain base level security clearance - BPSS.
Valid UK Driver's License - Vehicle supplied.
Good customer-focus & communication skills.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Previous experience in a similar role.
Familiarity with Point of Sale devices.
Familiarity with Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routers.
Knowledge of Windows operating system and associated technologies
Knowledge of peripherals and their maintenance - printers, scanners.
Be SLA focused and familiar with call management products.
Familiarity with support procedures, scripts, and processes.
Proven troubleshooting skills.
Awareness of Payment Card Industry (PCI) compliance would be desirable.
Ability to gain base level security clearance - BPSS.
Valid UK Driver's License - Vehicle supplied.
Good customer-focus & communication skills.
Relevant jobs
- IT / Telecommunications Jobs in Aldridge, Walsall
- IT / Telecommunications Jobs in Bilston, City of Wolverhampton
- IT / Telecommunications Jobs in Birmingham
- IT / Telecommunications Jobs in Bloxwich, Walsall
- IT / Telecommunications Jobs in Brierley Hill, Dudley
- IT / Telecommunications Jobs in Bromsgrove
- IT / Telecommunications Jobs in Brownhills, Shropshire
- IT / Telecommunications Jobs in Coventry
- IT / Telecommunications Jobs in Dudley, North Tyneside
- IT / Telecommunications Jobs in Evesham, Worcestershire
- IT / Telecommunications Jobs in Great Malvern, Worcestershire
- IT / Telecommunications Jobs in Halesowen, Dudley
- IT / Telecommunications Jobs in Hereford
- IT / Telecommunications Jobs in Kidderminster, Worcestershire
- IT / Telecommunications Jobs in Leigh, Wigan
- IT / Telecommunications Jobs in Leominster, County of Herefordshire
- IT / Telecommunications Jobs in Ludlow, Shropshire
- IT / Telecommunications Jobs in Malvern Link, Malvern Hills
- IT / Telecommunications Jobs in Oldbury, Shropshire
- IT / Telecommunications Jobs in Rowley Regis, Sandwell
- IT / Telecommunications Jobs in Smethwick, Sandwell
- IT / Telecommunications Jobs in Solihull
- IT / Telecommunications Jobs in Stourbridge, Dudley
- IT / Telecommunications Jobs in Royal Sutton Coldfield, Birmingham
- IT / Telecommunications Jobs in Tipton, Sandwell
- IT / Telecommunications Jobs in Walsall
- IT / Telecommunications Jobs in Wednesbury, Sandwell
- IT / Telecommunications Jobs in West Bromwich, Sandwell
- IT / Telecommunications Jobs in Whitehaven, Cumbria
- IT / Telecommunications Jobs in Wolverhampton
- IT / Telecommunications Jobs in Worcester