IT Helpdesk Technician

Richard Huish College has a strong reputation regionally in its offer of a wide range of A level and vocational courses in Taunton and the surrounding areas in Somerset. We are currently seeking a permanent full time IT Helpdesk Technician.

The successful candidate will need to provide first class IT Helpdesk customer service and 1st line IT support services to all of Huish, in person, over the phone, by email and via IT systems. This will involve directly supporting users in the operation of hardware, Microsoft based applications, Apple based applications and other systems, as well as ensuring that systems meet legal requirements and are kept working, coordinating repairs with our suppliers.

Working within a highly skilled team, this role will provide you with opportunities to expand your knowledge in all areas of IT. Additionally, this post will be responsible for the smooth running of the IT Helpdesk and maintaining job-logging systems.

Richard Huish is a welcoming, supportive and exciting place to work, which promotes a culture of respect and high aspirations for both staff and students.

· Salary: £23,585 - £25,276 Point 7-10 on the Support Staff Salary Scale

· Hours: 37 hours a week

· Contract: Full time, permanent, all year round

· Start Date: ASAP

· Closing date: 15th November 2024.

To apply for this position, please complete the online application form and use the supporting statement box to explain how your values, knowledge, experience, skills and abilities meet the requirements of the Job Description.

Please provide a full employment history since leaving education and explain any gaps in your employment history and include dates. CVs and incomplete application forms will not be accepted.

Please read the application guidance notes and the Principal's letter to applicants.

Richard Huish College is committed to safeguarding and promoting the welfare of children and young people.

These posts require a criminal background check via the disclosure procedure.

We actively promote equal opportunities and welcome applications from all sections of the community.

As part of the shortlisting, Richard Huish College may undertake an online search in accordance with Keeping Children Safe in Education guidance

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Richard Huish is a welcoming, supportive and exciting place to work, which promotes a culture of respect and high aspirations for both staff and students.

· Salary: £23,585 - £25,276 Point 7-10 on the Support Staff Salary Scale

· Hours: 37 hours a week

· Contract: Full time, permanent, all year round

· Start Date: ASAP