IT Infrastructure Engineer

You will be responsible for assisting the Infrastructure Manager to support and maintain the Colleges IT Infrastructure and Cyber Security protection. You will provide Incident/ Problem /Change Management, for 2nd, 3rd line support, ensuring a responsive, friendly, customer and solution focused support service to staff and students. You will work with the Infrastructure Manager to maintain and improve network and server resilience, security and be responsible for managing and delivering IT projects to best practice, while working with a range of stakeholders across the organisation.

We have an exciting opportunity for an experienced Infrastructure Engineer to join our successful IT team. This post will ideally suit someone with a strong 2nd and 3rd line technical/infrastructure support background with proven Windows Server, Office365/Azure, LAN/WAN and Cyber security experience., The post holder must lead by example and possess excellent customer service, communication, time management and organisational skills, have a 'can do' approach, with a determination to succeed and see problems through to a successful solution.,

• Demonstrable experience working in a 2nd and 3rd line infrastructure/technical support role.
• An evident 'positive' and 'can do' attitude to strengthen the Colleges' culture and values of integrity, respect, openness, fairness, high expectation and enjoyment.
• Enjoyment in managing multiple tasks and prioritising to achieve deadlines
• Excellent customer service and communication skills
• Good Infrastructure, networking LAN, VLAN and WAN knowledge and a keen interest in Cyber Security and a strong passion to improve existing systems where possible.
The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. Employment at the College is subject to an Enhanced DBS check. If the post falls under the definition of regulated activity it will also be subject to an additional barred list check., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Calderdale College is the largest provider of further education (post-16) courses, work-based learning (Apprenticeships) and the sole provider of higher education awards in Calderdale, and currently in the top 5% of College's in the UK for 16-18 student success.