IT Programme Manager

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Job Purpose

• To design, implement and manage the project request process
• To work in collaboration with the 'Requester' to ensure the design and establishment of project high level scope
• To facilitate the implementation of and compliance to the Gate approval process
• To enable and ensure the effective completion of the 3^rd party software approval process
• To enable and ensure the effective completion of the financial investment approval process
• To work in collaboration with the 'Project Owner' to ensure the design of the detailed specification of the project and associated resource requirement
• To work in collaboration with the 'Project Owner' to ensure the design of the project plan
• To be responsible for the build of the resource and cost model for each project
• To design, implement and manage the ongoing reporting and communications process to ensure all stakeholders are fully informed of status and progress
• To ensure a seamless handover of each project to the Project Delivery Manager and to support the Project Delivery Managers in ensuring they remain on track to baseline.
• To monitor any project and/or programme deviations to highlight and mitigate any risks and to work with the Approval Board to re-set the programme baseline
• To set up and manage the Programme Management system; performing a SuperUser and associated Training service.
• To integrate with the product framework to ensure our product work related activities are planned and resourced alongside other works.
• To understand and work with Information Security to ensure that Information Security considerations are considered at design phase alongside the principles of ISO27001
• Overall resource reporting for programme
• Facilitation of work priority
• Interfacing with Technology delivery
• Consider 3rd party contractor engagement - especially for 3rd party project delivery
Client (Internal & External)
• To establish a consistently positive working relationship with all clients and end users
• To ensure an effective feedback mechanism is in place to allow clients feedback to be monitored and actions logged and closed out
• To ensure all applicable processes are designed to ensure operational excellence; with waste reduced and value add increased.
• Ensure an effective communications plan is in place and that stakeholder engagement is proactively managed.
Management
• To complete any other reasonable request instructed by management
• To be behave consistently in line with EMCOR UK's values
• To be organised and proactive at all times, ensuring that workload is prioritised and completed in line with management instruction
• Ensure an effective communications plan is in place and that stakeholder engagement is proactively managed (your team and your manager)
  
  Extensive experience within an IT Programme and/or Project Management role
• Knowledge of IT projects
• Practitioner knowledge of one or more of the following:
+ SDLC in Agile development environments + PRINCE2 Project Management + Agile Project Management
• Experience of managing projects in a change function
Experience of Agile and Waterfall project management processes Essential Personal Attributes:
• A passion for Technology - it's at the core of everything we do
• Strong and demonstrated ability to build lasting relationships with key stakeholders
+ Confident communication skills across a broad technology and business landscape + Highly collaborative style and able to thrive in a team + Experience of operating a matrix structure, in fast paced organisations + Personable, pro-active, professional and able to demonstrate full commitment to exceptional customer care and service + Proficient IT skills in Word, Excel, PowerPoint and MS project + Diplomatic ability to influence others at all levels of the business + Able to maintain and improve the policies and procedures + An inclusive and collaborative approach to all tasks + Conscientious with a strong sense of self-motivation + Proactive outcome-based approach + Highly analytical and detail oriented with an evidence-based approach to problem solving + Strong organisational, prioritisation and planning skills + Attention to detail and multitasking are key to this role

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.