IT Support Analyst, based London (Hybrid)

IT Support Analyst sought by a growing not for profit organisation to join their team near Barbican, providing IT support and Microsoft Office 365 administration and ensuring that systems are operational. You will also manage and identify incidents and continually improve processes with support from 3rd party suppliers. The remit will cover service requests, user setup and configuration, asset management and software license management. You will also support the admin of the M365 environment including Azure AD, SharePoint, OneDrive and Teams.

Candidates will have experience in the following-

• Previous experience working as an IT support analyst providing day to day tasks such as user account maintenance, system administration etc).
• Experience of supporting and administering Microsoft 365.
• Experience of IT administration.
• Experience of supporting users in a hybrid environment preferred.
• Willingness to learn new technologies and skills.