IT Support Engineer

Making the jump to second line can often be the longest wait for any engineer. It can feel like you've got to wait for someone to die, retire or find a new job before you'll ever touch a non-password related ticket. Perhaps you're "allowed" to take on more difficult tickets, but no-one has the time to answer any questions? So how about a team that recognises the more you know, the easier to share the workload? Where there aren't "first line" or "second line" tickets - just tickets that you can do and tickets you need some help with and a team who's happy to show you. You'll be joining a small internal IT team supporting a local head office with all their IT and a network of UK wide employees on the basics. It's not quiet, but no-one's losing sleep because it's so horrific. Like any well-run IT team there are peaks and troughs, but the processes are in place that you're never going to feel like you're drowning.

• A service desk engineer with experience in the following technologies
+ Microsoft 365 + Active Directory + Outlook mailbox management
• A car driver with access to your own vehicle.