IT Support Engineers

We are recruiting IT Support Engineers to join our team in supporting vital defence projects across the UK. These hands-on roles span SFIA Levels 1 to 4, providing the opportunity to work on Windows-based systems, legacy server environments, and cloud infrastructure transitions.,

• Provide IT support for Windows-based systems, ensuring optimal performance.
• Manage and troubleshoot legacy server environments.
• Support transitions to cloud-based infrastructure.
• Resolve technical incidents and service requests at Levels 1-4.
• Monitor system performance and implement updates.
• Ensure compliance with defence security protocols.
• Collaborate with teams to integrate cloud services with existing systems.
• Document procedures to enhance knowledge sharing.
• Participate in a 24/7 on-call rota for operational support.
  
  You are a proactive, security-cleared IT professional with experience in secure and regulated environments. About you:
• High-level Vetting Clearance.
• Proven IT support experience in defence or government sectors.
• Strong expertise in Dell hardware and Windows operating systems.
• Hands-on experience with legacy servers and troubleshooting.
• Familiarity with virtualisation technologies (e.g., VMware, Hyper-V).
• Knowledge of cybersecurity best practices in secure environments.
• Excellent communication and problem-solving skills.
• Certifications such as Microsoft Certified: Azure Administrator, CompTIA Security+, or Dell Technologies (desirable).
• Experience transitioning legacy systems to cloud infrastructures (desirable).
Join us to make a real difference in defence and security projects while advancing your IT career.

Thorn SDS is a niche Managed Service Provider based in Alton, Hampshire, specialising in supporting organisations and professionals within the Space, Defence, and Security sectors. With over 20 years of expertise, we deliver end-to-end technical, engineering, and management support to ensure seamless operations for our clients.


• Full time, permanent
• £25,000 - £70,000 dependent on experience and level
• Excellent benefits package
Please Note: Applicants must be authorised to work in the UK, At Thorn SDS, we value our employees and offer a supportive environment for professional growth. Benefits include:
• Supported training and development opportunities.
• 25 days of annual leave plus Bank Holidays.
• Cycle to Work Scheme.
• Employee Wellbeing Scheme.
• Employer pension contributions.
• Personal development opportunities.