IT Support Technician

is based in Liverpool and may require travel to our other restaurants for onsite tech support. The role includes troubleshooting, installing and repairing software to enhance operational efficiencies and overall guest experience, testing and deploying fixes and providing general tech support to our restaurants. The ideal person will have excellent knowledge of iOS, Android and Microsoft infrastructure, an understanding of EPOS and knowledge of software integrations. A degree level of IT or Computer Science study will be beneficial. As an IT Support Technician, you will be :

• Testing and deploying fixes and new IT solutions
• Assisting and supporting teams with IT
related problems Configuring and improving systems, applications, networks and hardware
• Working on system and integration configuration
• Completing administrative tasks e.g. asset management and
technical documentation processing
• Working and collaborating with various stakeholders internal and external.
• Working with multiple devices and EPOS
• Part of a fast-paced Mowgli wide projects What we'll offer :
• Award
• Award
winning pay and benefits
• Bespoke development courses
• 30 days annual leave plus your birthday off
• Access
  
  Mowgli, recently recognised as one of the Top Ten
Companies to work for in the Sunday Times Best places to work 2024', and awarded one of the 'Best Companies' to work for in the UK 4 years in a row, is