IT Systems Analyst

Gregory Distribution, Stoneyford, Devon

IT Systems Analyst

Salary not available. View on company website.

Gregory Distribution, Stoneyford, Devon

  • Full time
  • Permanent
  • Onsite working

Posted 4 days ago, 27 Oct | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 3c669da5654d42a19456493a0f9f4b4e

Full Job Description

  • Owning the configuration, deployment, maintenance and support for finance and people related IT systems and applications (for example our finance, HR, Recruitment, Payroll, Compliance, Risk and Health and Safety systems).
  • Designing system solutions and processes, carrying out system changes and implementing new capabilities aligned to our business transformation plan or project portfolio.
  • Acting as the system expert, partnering with finance and people related stakeholders to ensure they are aware of deliverables and provide the necessary support to enable you to deliver against the roadmap for each relevant system.
  • Optimising the performance of systems and efficiency of system-driven processes to enable our people to perform to the best of their ability.
  • Managing routine system updates and defining test requirements, writing test scripts, carrying out and coordinating system testing alongside changes, updates, and implementations. This will include following the Technology change management procedure.
  • Working with the wider Group Technology team to ensure smooth running of systems and relevant dependent services such as integration and reporting. This will include working with our infrastructure and security team to ensure systems are secure and performant.
  • Working closely with our PMO function and assigned Project Manager's, updating on task progress and escalating risks or dependencies where necessary.
  • Using our project and task management tool, JIRA, ensuring that tasks as prioritised and kept up to date for visibility across the team and PMO.
  • Maintaining and managing relationships with key external system providers to support either solution delivery or resolution of escalated support issues.
  • Maintaining system related documentation including process flows, training materials and support content.
  • Delivering critical care following changes and new implementations and supporting service transition to BAU.
  • Dependant on specific systems supported, future participation in the Technology on-call rota may be required (to be discussed at interview).

    This is a hands-on technical role, so experience of configuring and administering business systems or applications deployed across a large and diverse workforce is essential. It spans business analysis and system configuration / management.
  • High-level of technical proficiency, IT aptitude and a general interest in technology, systems and software.
  • An ability to understand business operations and translate business requirements and opportunities into effective system solutions.
  • Critical thinking and analytical mindset to problem solving.
  • Although not regular, occasional travel to other group sites will be required for this role, so a Full UK Driving Licence is required.
  • Desired Skills or experience required for IT Systems Analyst:
  • Data Management or Analysis skills - SQL or similar.
  • Proficiency with a scripting language - Powershell or similar.
  • Experience of working with systems we use (or similar) would be an advantage - e.g. MHR iTrent, Intelex, Sage X3

    Hybrid working available with 3 days in office, 2 at home.
  • Hours of work are Monday to Friday 09:00hrs to 17:30hrs with flexibility around project go-lives and system maintenance.
  • Opportunity to develop your career within an expanding business.
  • Additional holiday purchasing scheme
  • Retail discounts with Hapi
  • Retail Trust Wellbeing Support
  • Opportunity to develop your career within an expanding business.
  • Excellent holiday allowance and company benefits.
  • Life assurance, pension and sickness scheme
  • Christmas Savings Club
  • Black Circle Tyre discount