IT Systems Engineer

Ealing, Hammersmith & West London College are looking to recruit an outstanding IT Systems Engineer with significant experience in the administration, development and support of a multi-domain virtualised Windows environment.

The IT Systems Engineer will be part of a support team which is responsible for all College IT systems and services. Reporting to the Senior Systems Manager, the post holder will undertake all such activities within the purview of the role; assist with the administration, support, and development of the IT infrastructure, including data centre technologies (servers, storage), network (LAN, WAN, WLAN), Cloud services and communications technologies.

The IT Systems Engineer will work within a 2nd line capacity, supporting the 1st line engineer team taking ownership of incidents logged with the Service Desk and delivering comprehensive, timely and high-quality customer service.

The ideal candidate will have a successful track record of administrating, developing and providing technical support within a complex multi-domain, multi-site Windows environment and a keen interest in Cloud technologies. An eye for detail with the ability to multi-task within an agile environment. A motivated self-starter with strong interpersonal skills is key as the role involves communication with staff, learners and external agencies.,

• Experience working within a medium to large multi-site organisation as part of a busy IT Service Desk


• Demonstrable experience in the administration of a virtualised Windows Server environment and all server roles and services


• Exceptional systems administration skills across the Microsoft technology stack, including Active Directory, Group Policy, Hyper-V clustering and virtualisation, System Centre and other native Microsoft services and applications


• Strong understanding of networking, being able to troubleshoot, configure and resolve network connectivity issues.


• Experience with installation and upgrade of server hardware, software and other data centre technologies


• Experience in administering Cloud services such as Google Workspace and/or MS Office 365


• Familiarity with MS management systems such as SCCM and Intune


• A sound understanding of information security and firewalls


• Experience with PowerShell scripting will be advantageous
  
  At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who can share our values of Excellence, Ambition, Focus, Accountability, Collaboration and Inclusion.


We have three College sites across West London, Ealing, Hammersmith and Southall. By bringing your skills to the College you will have a wonderful opportunity to make a difference to these students' education and their future. As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities and a culture focused on Fairness, Respect, Equality, Diversity, Inclusion & Engagement.

Our team are important to us, and we offer a wide range of benefits to recognise the hard work put into supporting our College. As a member of the Support team, you will receive:

- Excellent Holiday Allowance, plus bank holidays (8) and College closure days at Christmas (3).

- Eye care vouchers

- Cycle to Work scheme

- Interest-free loans for Season tickets; Computers

- Contributory average salary with Local Government Pension Scheme (LGPS)

- Continuous Professional Development Events (CPD)

- Access to Perkbox, our rewards and discount platform

- Access to the Colleges Employee Assistance Programme (EAP)

- Discount at the College's on-site hair and beauty salon.