IT Technician
Harlow College
IT Technician
£25968
Harlow College, Hare Street, Harlow
- Full time
- Permanent
- Remote working
Posted today, 27 Sep | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 1273aa13162242ab92c3f2acc41ac997
Full Job Description
The successful candidate will be expected to carry out a wide range of first line IT support tasks and customer service activities related to the IT Helpdesk. You will provide first line IT support for staff across the college which will include working with the Helpdesk system. The duties will include the use of IT applications, systems and dealing with enquiries on the telephone, via email and face to face. What we are looking for This is a hands-on role supporting the staff and students within our Harlow and Stansted Airport Campuses. This will be a varied role with a focus on first line support in a small but supportive team, requirements
- Experience of Customer Service in an IT environment
- Knowledge of Trouble shooting IT issues
- Experience Building Laptops and installing software
- Using a Helpdesk system to monitor and record call
- Maths and English at Level 2 or above
What we can offer The successful candidate can expect investment in their personal and professional development as well as an excellent benefits package including 30 days annual leave plus bank holidays. LGPS Pension scheme.