IT Tier 3 Technical Specialist - Infrastructure Monitoring

IT Tier 3 Technical Specialist - Infrastructure Monitoring - 37.5 hours Band 5 - Permanent

The post-holder will participate in the monitoring, support, implementation and delivery of the IT Infrastructure services across the entire Tameside and Glossop Health and Social Care Integrated Care Organisation (ICO) during core hours of 8:00 a.m. to 17:30 p.m. This will include traveling toremote sites using your own car. Will be a member of the on-call rota and emergency on-call. The post holder will be expected to support and participate in patching weekend requirements.

To provide effective and efficient IT Infrastructure management and technical advice on IT Infrastructure technologies and other integrated systems within IT services to the ICO.

Main duties of the job

To actively manage, troubleshoot and resolve complex infrastructure and server related issues quickly in order to minimise service unavailability.

To provide support, monitoring and maintenance of all IT infrastructures services and develop the services in line with the ICO's business strategies.

To deputise for the IT Technical Services Manager and to provide support cover on short-term basisfor colleagues in the IT Tier 1 and Tier 2 teams. To work alongside colleagues across the ICO / partner organisations as required.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.