Job Box Delivery Officer

The JobBox Delivery Team are committed to supporting local people to find employment and training leading to sustained employment. We provide high quality support including coaching, and mentoring, enabling progression into positive outcomes. The team offer a drop-in service from Southwater Library, where we offer impartial advice and guidance to both job seekers and those looking to make career progression. Officers manage a caseload of job seekers who may need additional support providing interventions on a one-to-one or group basis to address barriers and positive progression to agreed job/career goals. One-to-one meetings are based on reviewing and updating action plans to focus on routes into education, training and into employment, and generally take place in the community. Currently the team are working closely with our local college with a DFE funded pilot to support young people into a Supported Internships. We work closely with local employers to develop relationships and source work placements/job trials and paid employment. Applicants will need to be motivated and resilient. They will need to demonstrate excellent communication skills to engage with a wide range of people who may have barriers to work which could include long term health conditions and disabilities. You will need to be both flexible and creative in your approach to customers. Officers will be meeting with local employers and an awareness of some of the recruitment issues they face would be advantageous.

We've implemented a new system from Monday 4th March which will improve your candidate experience!, Telford & Wrekin Council is an award winning council, and we were recognised as Local Authority of the Year 2022 at the Municipal Journal Awards, and the Association for Public Service Excellence Council of the Year in 2021. At Team Telford we work hard to protect, care and invest to create a better borough and our employees are at the heart of everything we do. Having the right people, with the right skills, in the right roles allows us to deliver the excellent services that residents and businesses on the borough expect from us. Our friendly and passionate teams are trusted by leaders and managers to deliver this ambition. We invest and nurture our workforce and support our employees to develop and thrive. The better we are the bigger difference we make to the people we serve.

You will be expected to travel to a variety of venues around the borough efficiently, for which mileage is paid. Please click on the links below to view the job description and person specification. Sorry a CV will not be accepted. At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice. Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups. We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

• Competitive rates of pay
• Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
• Staff benefits and discounts including salary sacrifice schemes
• Free on-site parking
• Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
• Free access to our employee assistance programme and confidential counselling
• Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home - our approach is to promote greater level of flexible working around personal and family commitments, In return we also offer a great range of benefits including competitive salaries, flexible working hours and work arrangements, employee discounts, salary sacrifice schemes, a local government pension scheme and generous annual leave entitlement.
At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice and we know we are stronger and better connected as a result. We welcome applications from people from all backgrounds and where our data shows that specific groups are under-represented within our workforce, our adverts will actively encourage applications from these groups. We are also proud to be a Disability Confident Employer, committed to recruiting and retaining people with disabilities or other health conditions. You can find out more about this and our 'guaranteed interview scheme' here You can also read more about our Recruitment and Selection Policy and Recruitment of Ex-Offenders here and the Transgender & Non-Binary Inclusion Policy commitments here