Job Coach-Restart

Are you looking for a full-time job as a Job Coach in Coventry? Our Employment, Skills and Enterprise business is looking for someone to manage, develop and support a caseload of customers, providing encouragement, training, brokerage, and co-ordination of activities including development planning, effective monitoring and guidance that will ensure progression to sustained employment.

As a Job Coach, you will work with customers to build strong, collaborative relationships, tailoring support to their needs, motivating, coaching, and challenging them to fulfil their potential and enabling them to secure sustainable employment.

The hours are full-time, Monday to Friday from 09:00 to 17:00 based at our ideally located Birmingham City Centre office.

To succeed in this role, you must have experience working in a fast-paced, target-driven environment. You will need to have excellent communication and interpersonal skills, as well as the ability to work independently as well as part of a team. Working well under pressure and meeting strict deadlines will be essential.

The ideal candidate should be able to demonstrate ability and experience of coaching and influencing through previous work and have a genuine passion to make a difference to customers. You will also need knowledge of local job markets and the recruitment sector.

This role requires an enhanced DBS and BPSS to be completed covering pre-employment checks, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

identity
- employment history (minimum of 3 years)
- nationality/immigration status
- criminal records

What we offer

- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts
- A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion
- Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
- Up to 25 days annual leave plus bank holidays, By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.