Job Information

You will lead the EMEA People Services Payroll team, providing a professional, compliant and people focused Payroll service. You will be the key point of contact for all Payroll advisory activities, as well as supporting the EMEA People Services Director to ensure the continuing improvement and compliance of the team's service delivery, processing payroll for 27 countries across EMEA., Payroll Service Management

• Responsible for all aspects of EMEA payroll processing (in an accurate, compliant, and timely manner according to internal and statutory timetables)
• Manage internal & external audits across EMEA
• Responsible for delivering payroll/accounting month end procedures
• Manage the relationship between outsourced provider and the internal payroll team
• Work with the business to answer complex payroll queries as a point of escalation
• Responsible for process improvement to enhance quality and increase efficiency
• Support the wider People function to resolve payroll related issues
• Partner with relevant key stakeholders across EMEA and group functions to drive efficiency and standardisation
• Responsible for ensuring detailed local processes are kept up to date
• Ensuring completion of appropriate statutory returns and other statutory reporting information
• Maintaining information in accordance with legal and company requirements of retention and confidentiality
• Maintaining an up to date working knowledge of company and legislative requirements in area of responsibility and advising colleagues on the impact of any changes or improvements put forward or required
• Manage the EMEA payroll team and process, collaborating with internal teams and external vendors to ensure accurate and timely payroll processing in compliance with local regulations.
• Support strategies to systematically scale the payroll operations and related accounting efficiently while maintaining quality, accuracy, internal controls, and compliance.
• Monitor payroll-related data and reports, identifying opportunities for improvements in process, data integrity, controls and cost.
Team Leadership
• Mentor, guide, and inspire a team of People Services Payroll professionals, promoting a culture of collaboration, growth, continuous improvement, and innovation to support delivery of strategic priorities and excellent service.
• Set clear performance objectives, provide regular feedback, and conduct performance evaluations.
• Responsible for the hiring, direct management, coaching, and development of payroll team members, identifying training needs and leading the team through change as required
• Embed a culture of continuous improvement and service agility
• Monitor and evaluate the performance levels within the team with a view to identifying ways of improving performance levels.
• Responsible for establishing the right team capabilities needed to support the business
HR information and analytics
• Responsible for the quality of data in Payroll systems and ensuring data is managed in accordance with the data management regulations.
• Responsible for conducting periodic audits to ensure data is stored securely and appropriate access controls are in place
• Responsible for monitoring the performance of Payroll team through agreed SLAs, KPIs with the business.
Helpdesk and SLAs
• Responsible for resolving escalated calls in collaboration with other HR subject matter experts, COEs and/or HRBPs to resolve employee issues in a thorough and timely manner.
• Deliver best-in-class Payroll services, balancing cost, needs, and expectations from the business.
• Oversee the Payroll Helpdesk function and act as a point of escalation, ensuring efficient handling of employee inquiries and requests.
• Monitor the quality of Helpdesk responses.
• Collaborate with stakeholders to suggest and implement best practices to improve response times and quality of support, enhancing the overall employee/user experience.
  
  Ability and experience to manage and develop a high performing and customer focussed Payroll service delivery team.
• Ability to interpret and communicate HR/Payroll policies, procedures, and programs.
• Knowledge in statutory requirements, payroll and benefits .
• Good interpersonal skill and ability to effectively communicate both oral & written, in a diverse work environment.
• Demonstrable problem solving & analytical skills and critical thinking.
• Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint.
• Experience using HR Information system/Software and reporting application.
• Ability to handle challenging issues in a diverse and dynamic environment.
• Great time management and organisational skills and the ability to meet deadlines
• A CIPP or equivalent qualification would be desirable.
• Min 5 years related experience in Payroll, benefits, HR policies and processes, and continuous improvement.
• Min 5 years of team management experience
• Working knowledge of Workday HRIS system
  
  AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/ Find out more: aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Empowering you with pioneering tech AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies. If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers (https://www.aveva.com/en/about/careers/) .